Dynamic professional with a versatile background in community outreach and team leadership. Recognized for developing and implementing outreach initiatives that foster group collaboration and support service-oriented goals.
Overview
27
27
years of professional experience
Work History
Provider Services Representative
IHHS
Bakersfield, California
06.2024 - Current
Assist my recipient or client with food preparation.
General cleaning.
General Accounting.
Organize weekly appointments.
translator
Grocery shopping.
Driver.
Seminarian in mission
Saint Patrick's Roman Catholic Crursh
06.2023 - 03.2024
Led weekly Bible study sessions for parishioners and community members.
Coordinated volunteer activities and outreach programs for local charities.
Assisted in planning liturgical events and special church services throughout the year.
Engaged with parishioners to address spiritual needs and provide guidance.
Developed educational materials for faith formation programs and workshops.
Collaborated with church staff to support administrative tasks and community initiatives.
Seminarian cook assitant
Redemptoris Mater Seminary
Philadelphia, Pennsylvania
08.2022 - 06.2023
Facilitated group discussions on theological topics among diverse student bodies.
Assisted in organizing liturgical events and community activities within the seminary.
Conducted research on religious texts to support academic projects and presentations.
Attended conferences related to theological research or professional development opportunities.
Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
Served as a mentor to young seminarians seeking guidance in their calling to ministry.
Researched current trends impacting faith communities across the nation.
Led weekly discussion forums exploring topics related to Christian theology.
Worked collaboratively with church staff members to develop new outreach initiatives.
Assistant Manager
West Side Liquor
Bakersfield, California
09.2016 - 10.2021
Assisted in managing daily operations and staff schedules.
Ensured compliance with alcohol regulations and safety standards.
Trained new employees on customer service and product knowledge.
Maintained inventory levels and organized stockroom efficiently.
Handled customer inquiries and resolved issues quickly.
Collaborated with team to create promotional displays and events.
Monitored cash handling procedures and managed register functions.
Implemented best practices for store cleanliness and organization.
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Maintained up-to-date knowledge of company products and services.
Ensured compliance with safety regulations and company policies.
Resolved conflicts between team members in an effective manner.
Collaborated with management on developing strategic plans for achieving business goals.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Organized training sessions for new hires to familiarize them with the workplace environment.
Created reports on sales trends, inventory levels, and financial data.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Missionary
Holy Name Parish Dc
District of Columbia, DC
01.2021 - 06.2021
Led community outreach programs to engage parish members in service activities.
Coordinated volunteer schedules for various church events and missions.
Developed educational materials for faith formation and spiritual growth workshops.
Facilitated group discussions to foster a sense of community among parishioners.
Organized fundraising events to support local and global missions initiatives.
Provided pastoral care by visiting members in need and offering support.
Planned and organized workday activities.
Spread faith through various evangelistic means, including preaching, Bible readings, and group activities.
Met and built relationships with local leaders to boost integration in community and goal achievement.
Conducted outreach activities such as door-to-door visits, street preaching, and distributing religious literature.
Monitored progress of new converts by visiting them regularly and providing support when needed.
Coordinated volunteer activities aimed at helping those in poverty or distress.
Educated targeted groups on important skills for everyday living, community growth and faithful membership building.
Coordinated with other missionaries to carry out on-site work.
Developed and implemented a plan to facilitate spiritual growth in a local church.
Created resources for teaching Biblical principles to children and adults alike.
Transported food, water and other items to serve residents in remote areas.
Planned special events for holidays or special occasions that focused on spreading the gospel message.
Worked closely with translators to assist with communication and translation of scripture for community members.
Provided guidance to youth groups regarding their spiritual development through organized activities like retreats or summer camps.
Visited with housebound individuals to offer physical assistance, social interaction and emotional support.
Supported people going through difficult times by offering counseling, supplies and housing.
Organized charity and fundraising events to raise money for great cause.
Led worship services to share faith with congregants and community.
Self Employed
"Winnie Express"
Arvin, California
09.2006 - 09.2012
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Utilized various software and tools to streamline processes and optimize performance.
Achieved cost-savings by developing functional solutions to problems.
Audio Video Sales specialist
Electronics Home Expo
Chula Vista, California
01.1999 - 09.2002
Assisted customers in selecting electronic products based on needs and preferences.
Demonstrated features of electronics to enhance customer understanding and engagement.
Maintained organized displays of merchandise to attract customer attention.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to improve customer service practices and strategies.
Resolved customer inquiries and complaints effectively to ensure satisfaction.
Trained new staff on sales techniques and product knowledge for consistency.
Participated in inventory management to ensure product availability and accuracy.
Built strong relationships with key accounts through regular visits and follow-ups.
Educated customers on product features and technical details to highlight benefits.
Resolved customer complaints in a timely manner.
Stayed up to date on company products and services to support sales objectives.
Followed up with customers post-sale to ensure satisfaction with their purchase decision.
Gave top-notch service to everyone in order to provide ample sales opportunities.
Developed and implemented sales strategies to increase customer base.
Researched competitors, economics and other key facets to better understand current market trends.
Participated in team meetings to review progress against objectives set by management.
Negotiated prices and set up contracts to finalize sales agreements.
Tracked competitor activities, products, services, and prices.
Write, completed, and filed documentation to finalize sales.
Performed data entry into CRM system including account information and sales activity logs.
Identified opportunities for cross-selling products or services within existing accounts.
Maintained accurate records of customer interactions and transactions.
Established processes for tracking leads from initial contact through closure of sale.
Provided technical support to customers regarding product features and usage.
Generated daily reports on sales performance metrics such as revenue goals achieved.
Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
Cultivated referral networks to identify new business opportunities.
Planned outbound sales calls and emails campaigns targeting prospective clients.
Calculated production, delivery, and installation costs to provide customers with accurate quotes.
Created customized presentations for potential customers.
Participated in negotiations with vendors for procurement of materials at best prices.
Attended trade shows, conferences and other networking events as needed.
Negotiated deals and handled complaints or objections.
Set up meetings with potential clients and listened to their wishes and concerns.
Greeted and assisted customers to foster positive experiences.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Identified customer needs by asking questions and advising on best solutions.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Operated register, handled cash and processed credit card transactions.
Reset store displays for special events and seasonal merchandise changes.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Replenished and arranged items to maintain appearance.
Recognized security risks to properly handle situations.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Reduced process lags by training employees on best practices and protocols.
Recruited, hired and trained new hires to optimize profitability.
Conducted market research to identify selling possibilities and evaluate customer needs.
Posed as models for advertising, artistic creation and display of goods.
Education
I.H.A.S - Audio Video / And Safe Serve Certifcation
Preparatoria Christobal Colonon
Tijuana Mexico
09-1998
Skills
NSF certified
6 years of food catering experience
Customer relationship management
Product knowledge
Data entry
Technical support
Team collaboration
Languages
Spanish
Professional
English
Professional
Timeline
Provider Services Representative
IHHS
06.2024 - Current
Seminarian in mission
Saint Patrick's Roman Catholic Crursh
06.2023 - 03.2024
Seminarian cook assitant
Redemptoris Mater Seminary
08.2022 - 06.2023
Missionary
Holy Name Parish Dc
01.2021 - 06.2021
Assistant Manager
West Side Liquor
09.2016 - 10.2021
Self Employed
"Winnie Express"
09.2006 - 09.2012
Audio Video Sales specialist
Electronics Home Expo
01.1999 - 09.2002
I.H.A.S - Audio Video / And Safe Serve Certifcation