Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ramon Gonzalez

Ramon Gonzalez

Lamont,CA

Summary

Dynamic professional with a versatile background in community outreach and team leadership. Recognized for developing and implementing outreach initiatives that foster group collaboration and support service-oriented goals.

Overview

27
27
years of professional experience

Work History

Provider Services Representative

IHHS
Bakersfield, California
06.2024 - Current
  • Assist my recipient or client with food preparation.
  • General cleaning.
  • General Accounting.
  • Organize weekly appointments.
  • translator

Grocery shopping.

Driver.

Seminarian in mission

Saint Patrick's Roman Catholic Crursh
06.2023 - 03.2024
  • Led weekly Bible study sessions for parishioners and community members.
  • Coordinated volunteer activities and outreach programs for local charities.
  • Assisted in planning liturgical events and special church services throughout the year.
  • Engaged with parishioners to address spiritual needs and provide guidance.
  • Developed educational materials for faith formation programs and workshops.
  • Collaborated with church staff to support administrative tasks and community initiatives.

Seminarian cook assitant

Redemptoris Mater Seminary
Philadelphia, Pennsylvania
08.2022 - 06.2023
  • Facilitated group discussions on theological topics among diverse student bodies.
  • Assisted in organizing liturgical events and community activities within the seminary.
  • Conducted research on religious texts to support academic projects and presentations.
  • Attended conferences related to theological research or professional development opportunities.
  • Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
  • Served as a mentor to young seminarians seeking guidance in their calling to ministry.
  • Researched current trends impacting faith communities across the nation.
  • Led weekly discussion forums exploring topics related to Christian theology.
  • Worked collaboratively with church staff members to develop new outreach initiatives.

Assistant Manager

West Side Liquor
Bakersfield, California
09.2016 - 10.2021
  • Assisted in managing daily operations and staff schedules.
  • Ensured compliance with alcohol regulations and safety standards.
  • Trained new employees on customer service and product knowledge.
  • Maintained inventory levels and organized stockroom efficiently.
  • Handled customer inquiries and resolved issues quickly.
  • Collaborated with team to create promotional displays and events.
  • Monitored cash handling procedures and managed register functions.
  • Implemented best practices for store cleanliness and organization.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Ensured compliance with safety regulations and company policies.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Created reports on sales trends, inventory levels, and financial data.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.

Missionary

Holy Name Parish Dc
District of Columbia, DC
01.2021 - 06.2021
  • Led community outreach programs to engage parish members in service activities.
  • Coordinated volunteer schedules for various church events and missions.
  • Developed educational materials for faith formation and spiritual growth workshops.
  • Facilitated group discussions to foster a sense of community among parishioners.
  • Organized fundraising events to support local and global missions initiatives.
  • Provided pastoral care by visiting members in need and offering support.
  • Planned and organized workday activities.
  • Spread faith through various evangelistic means, including preaching, Bible readings, and group activities.
  • Met and built relationships with local leaders to boost integration in community and goal achievement.
  • Conducted outreach activities such as door-to-door visits, street preaching, and distributing religious literature.
  • Monitored progress of new converts by visiting them regularly and providing support when needed.
  • Coordinated volunteer activities aimed at helping those in poverty or distress.
  • Educated targeted groups on important skills for everyday living, community growth and faithful membership building.
  • Coordinated with other missionaries to carry out on-site work.
  • Developed and implemented a plan to facilitate spiritual growth in a local church.
  • Created resources for teaching Biblical principles to children and adults alike.
  • Transported food, water and other items to serve residents in remote areas.
  • Planned special events for holidays or special occasions that focused on spreading the gospel message.
  • Worked closely with translators to assist with communication and translation of scripture for community members.
  • Provided guidance to youth groups regarding their spiritual development through organized activities like retreats or summer camps.
  • Visited with housebound individuals to offer physical assistance, social interaction and emotional support.
  • Supported people going through difficult times by offering counseling, supplies and housing.
  • Organized charity and fundraising events to raise money for great cause.
  • Led worship services to share faith with congregants and community.

Self Employed

"Winnie Express"
Arvin, California
09.2006 - 09.2012
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Achieved cost-savings by developing functional solutions to problems.

Audio Video Sales specialist

Electronics Home Expo
Chula Vista, California
01.1999 - 09.2002
  • Assisted customers in selecting electronic products based on needs and preferences.
  • Demonstrated features of electronics to enhance customer understanding and engagement.
  • Maintained organized displays of merchandise to attract customer attention.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to improve customer service practices and strategies.
  • Resolved customer inquiries and complaints effectively to ensure satisfaction.
  • Trained new staff on sales techniques and product knowledge for consistency.
  • Participated in inventory management to ensure product availability and accuracy.
  • Built strong relationships with key accounts through regular visits and follow-ups.
  • Educated customers on product features and technical details to highlight benefits.
  • Resolved customer complaints in a timely manner.
  • Stayed up to date on company products and services to support sales objectives.
  • Followed up with customers post-sale to ensure satisfaction with their purchase decision.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Developed and implemented sales strategies to increase customer base.
  • Researched competitors, economics and other key facets to better understand current market trends.
  • Participated in team meetings to review progress against objectives set by management.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Tracked competitor activities, products, services, and prices.
  • Write, completed, and filed documentation to finalize sales.
  • Performed data entry into CRM system including account information and sales activity logs.
  • Identified opportunities for cross-selling products or services within existing accounts.
  • Maintained accurate records of customer interactions and transactions.
  • Established processes for tracking leads from initial contact through closure of sale.
  • Provided technical support to customers regarding product features and usage.
  • Generated daily reports on sales performance metrics such as revenue goals achieved.
  • Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
  • Cultivated referral networks to identify new business opportunities.
  • Planned outbound sales calls and emails campaigns targeting prospective clients.
  • Calculated production, delivery, and installation costs to provide customers with accurate quotes.
  • Created customized presentations for potential customers.
  • Participated in negotiations with vendors for procurement of materials at best prices.
  • Attended trade shows, conferences and other networking events as needed.
  • Negotiated deals and handled complaints or objections.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Greeted and assisted customers to foster positive experiences.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Identified customer needs by asking questions and advising on best solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Operated register, handled cash and processed credit card transactions.
  • Reset store displays for special events and seasonal merchandise changes.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Replenished and arranged items to maintain appearance.
  • Recognized security risks to properly handle situations.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Reduced process lags by training employees on best practices and protocols.
  • Recruited, hired and trained new hires to optimize profitability.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Posed as models for advertising, artistic creation and display of goods.

Education

I.H.A.S - Audio Video / And Safe Serve Certifcation

Preparatoria Christobal Colonon
Tijuana Mexico
09-1998

Skills

  • NSF certified
  • 6 years of food catering experience
  • Customer relationship management
  • Product knowledge
  • Data entry
  • Technical support
  • Team collaboration

Languages

Spanish
Professional
English
Professional

Timeline

Provider Services Representative

IHHS
06.2024 - Current

Seminarian in mission

Saint Patrick's Roman Catholic Crursh
06.2023 - 03.2024

Seminarian cook assitant

Redemptoris Mater Seminary
08.2022 - 06.2023

Missionary

Holy Name Parish Dc
01.2021 - 06.2021

Assistant Manager

West Side Liquor
09.2016 - 10.2021

Self Employed

"Winnie Express"
09.2006 - 09.2012

Audio Video Sales specialist

Electronics Home Expo
01.1999 - 09.2002

I.H.A.S - Audio Video / And Safe Serve Certifcation

Preparatoria Christobal Colonon
Ramon Gonzalez