Ramon Hart
Ocala,FL
Summary
Certified Behavioral Specialist with 22 years of experience, specializing in working with at-risk youth in diverse and alternative educational settings. Proven expertise in developing and implementing effective behavioral strategies, providing individualized support, and fostering positive student outcomes. Adept at creating a safe, nurturing environment that promotes learning, growth, and personal development. Seeking a position within an educational institution where I can leverage my skills in behavior management and my passion for helping youth thrive in a non-traditional educational environment.
Security professional with commitment to maintaining high standards and delivering results. Proven ability to manage security operations, respond to emergencies, and ensure safety of personnel and property. Known for strong team collaboration, adaptability to changing needs, and reliability in all situations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Securetek Security Services
09.2013 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
- Maintained physical fitness to perform physically demanding job tasks.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Assessed evolving security threats and trends, proactively adjusting patrol patterns and strategies to maintain a safe environment.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Assisted in the development of site-specific security protocols, resulting in increased operational effectiveness.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
- Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
- Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
- Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Wrote [Timeframe] reports detailing visitors, incidents, and resolutions.
- Collaborated with law enforcement agencies during investigations, contributing vital information for case resolution.
- Supported event security teams during large-scale gatherings, ensuring the safety of attendees and staff alike.
- Ensured safe transportation of high-value items with meticulous planning and execution of security measures.
Armed Personal Concierge
Securetek Security Services
09.2013 - Current
- Maintained client confidentiality through discretion in dealing with sensitive information and adhering to privacy policies.
- Increased efficiency in households by implementing organizational systems for clutter reduction and space optimization.
- Facilitated successful dinner parties or social gatherings for clients through careful planning of guest lists, invitations, menu selection, decor arrangement, and entertainment options.
- Enhanced client satisfaction by providing personalized assistance in various tasks, including travel planning, errands, and scheduling appointments.
- Developed strong rapport with clients through effective communication and a keen understanding of their needs and preferences.
- Contributed to a positive client experience by promptly addressing concerns or requests and providing swift solutions.
- Served as a reliable point of contact for clients'' family members, friends, or colleagues, ensuring efficient communication and coordination between parties.
- Organized special events for clients, including birthday parties, dinners, and corporate functions to ensure seamless execution.
- Improved work-life balance for busy professionals by handling personal errands such as dry cleaning, gift purchasing, and event coordination.
- Fostered relationships with local businesses and service providers to leverage resources for client benefit in a cost-effective manner.
- Expedited travel arrangements for clients by researching options, booking flights and accommodations, and creating detailed itineraries.
Bail Bond Agent
Rico Reed Bail Bond
01.2010 - Current
- Assist the public with processing bond transactions for incarcerated individuals, ensuring clear communication and accurate information exchange
- Enter and manage data in various databases and software systems, maintaining up-to-date and precise records
- Operate office equipment efficiently, including fax machines, scanners, and multi-line phone systems, to support daily office functions
- Verify and ensure accuracy of financial and transactional data, identifying discrepancies and resolving issues in a timely manner
- Maintain and organize records by tracking inventory and ensuring all documentation is properly filed and easily accessible
- Deliver exceptional customer service by addressing inquiries and providing guidance to clients in a professional and compassionate manner
- Document information accurately in detailed reports and databases, ensuring precision and compliance with organizational standards
- Demonstrate strong attention to detail, consistently providing error-free work and ensuring the integrity of all data and transactions
Fugitive Recovery Agent
CE Parrish General Agency,rico Reed Bail Bonds
09.2000 - Current
- Assisted clients in navigating complex legal processes after retrieval of fugitives, providing support during court appearances and case resolution.
- Implemented covert surveillance methods to monitor suspects without detection, maintaining a safe distance while gathering crucial intelligence.
- Developed strong relationships with local police departments to facilitate efficient information sharing and collaboration.
- Utilized social media platforms for undercover investigations into suspect behaviors, allowing for more accurate predictions of movements or patterns leading up to arrests.
- Communicated effectively with clients, providing regular updates on case progress and addressing any concerns or questions in a timely manner.
- Streamlined operations, implementing advanced technology for improved tracking and communication during recovery missions.
- Enhanced client satisfaction by efficiently locating and apprehending fugitives through thorough investigations.
- Executed arrest warrants in accordance with state laws, ensuring all actions were legally compliant and minimized liability risks for employers.
- Established a reputation in the industry for professionalism and ethical conduct while consistently delivering results even under high-pressure situations.
- Maintained public safety by apprehending dangerous fugitives and working closely with local law enforcement agencies.
- Conducted comprehensive background checks on subjects, uncovering crucial details that aided in successful recoveries.
- Collaborated with bail bondsmen to identify high-priority targets, prioritizing cases based on urgency and potential risks to the community.
- Developed customized strategies for each case based on individual circumstances, adjusting tactics as needed to increase likelihood of success while minimizing risks involved in recovery process.
- Coordinated recovery efforts across multiple jurisdictions as necessary for successful apprehension of fugitives who crossed state lines or fled internationally.
- Conducted interviews with friends, family members, and associates of subjects to gather critical information about their whereabouts or intentions.
- Managed caseloads efficiently by prioritizing tasks, allocating resources appropriately and maintaining accurate documentation of all investigative activities.
- Ensured the safety of team members during operations, implementing best practices for communication, teamwork, and situational awareness while in the field.
- Maintained strict confidentiality regarding client information and sensitive details surrounding cases, upholding ethical standards within the fugitive recovery profession.
- Reduced the risk of flight by conducting diligent surveillance on high-risk individuals awaiting trial.
- Updated database and kept accurate records.
- Answered all customer inquiries.
- Uploaded evidence into case management system each day.
- Conducted mobile and stationary surveillance on subjects of [Type] investigations.
- Conducted surveillance for up to [Number] hours at time.
Bail Bondsman/apprehension Specialist
CE Parrish General Agency
08.2000 - Current
- Managed office operations efficiently, maintaining organized records of all transactions and correspondence.
- Increased overall efficiency by cross-training team members on various aspects of the bail bonding process.
- Maintained up-to-date knowledge of industry regulations to ensure compliance in all transactions.
- Collaborated with a diverse range of professionals including attorneys, judges, and court clerks for seamless case management.
- Enhanced client satisfaction by providing timely and efficient bail bond services.
- Increased client referrals by delivering exceptional customer service and prompt assistance during difficult situations.
- Supported families during emotionally challenging times by offering compassionate guidance throughout the bail process.
- Implemented new software tools to improve record-keeping accuracy and streamline administrative tasks.
- Streamlined the bond process for faster results through effective communication with clients and court personnel.
- Strengthened company reputation within the community through participation in local events and charitable activities related to criminal justice reform initiatives.
- Continuously improved industry knowledge by attending conferences, workshops, and seminars to stay current on best practices and emerging trends.
- Developed strong relationships with local law enforcement agencies, fostering trust and facilitating smoother operations.
- Provided clear explanations of complex legal procedures, ensuring clients fully understood their responsibilities and obligations.
- Assisted clients in understanding their rights under state laws regarding bail bond agreements, promoting transparency and trust.
- Reduced instances of forfeited bonds by implementing stricter client screening processes and follow-up protocols.
- Safeguarded company assets by conducting thorough risk assessments before issuing bonds.
- Assisted in locating fugitives, working closely with law enforcement to bring them back into custody as quickly as possible.
- Conducted comprehensive background checks on potential clients, identifying any red flags or risks before issuing bonds.
- Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations.
- Updated database and kept accurate records.
- Located people failing to appear in court.
- Answered all customer inquiries.
- Negotiated with customers to assist with setting up payment plans satisfying needs of both parties.
- Reviewed [Number] accounts per day that were behind on payment to decide appropriate action.
- Built and established relationships with clientele to improve future business opportunities.
Lead Behavior Staff, Substitute School Nurse
Silver River Mentoring and Instruction (SRMI)
08.2012 - 07.2024
- Develop and implement behavior modification plans tailored to individual youth needs, ensuring progress toward behavioral goals in a structured environment
- Oversee daily operations and closely monitor the behavior of youth, maintaining a positive and supportive atmosphere that promotes personal growth and development
- Track and assess youth behavior performance, providing regular feedback and adjustments to behavioral strategies as needed
- Assist with transportation logistics, including safely loading and unloading youth, ensuring smooth transitions and adherence to safety protocols
Lead Behavior Staff
Don E. Woods Center
08.2008 - 08.2012
- Build and foster positive relationships with at-risk youth, establishing trust and providing a supportive environment to promote behavioral improvement
- Evaluate and assess youth behavior performance, identifying areas of strength and opportunities for growth, while developing strategies for improvement
- Supervise and guide youth with behavioral challenges, implementing tailored interventions to address deficiencies and encourage positive behavior
- Collaborate with behavioral staff to design and refine effective behavior management techniques, fostering a team-oriented approach to achieving behavioral goals
- Administer care for student injuries, illnesses, and chronic conditions, providing treatment in accordance with established medical standards and ensuring the well-being of students
- Assist the school nurse with the medical needs of youth, including medication administration, first aid, and managing ongoing health conditions
- Maintain accurate and detailed medical records, ensuring proper communication and charting of student health information with the Marion County School Board in compliance with district protocols
After Care Student Specialist
Silver River Mentoring and Instruction (SRMI)
10.2002 - 07.2008
- Supported students in the DJJ system with credit recovery and after-school programs, providing guidance and resources to help them achieve academic success and personal growth
- Evaluate and assess youth behavior performance, identifying strengths and areas for improvement, and developing individualized strategies to promote positive behavioral change
- Assist as a scuba instructor, providing instruction and guidance in diving techniques, ensuring safety, and promoting teamwork and skill development
- Community Coordinator, helping age-appropriate students secure employment opportunities and develop essential life skills, fostering independence and career readiness
Fugitive Recovery Specialist/Owner/Operator
Chasers Bail Enforcement
10.2005 - 02.2007
- Assisted in the development of new policies and procedures to streamline the recovery process and minimize losses.
- Utilized data from recovery outcomes to refine and improve treatment methodologies continuously.
- Improved recovery success rates with implementation of innovative recovery techniques.
- Engaged in continuous professional development to stay abreast of advances in recovery approaches and techniques.
Apprehension Specialist
Ricks Bonding Agency
09.2000 - 11.2002
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Restructured customer service process, ensuring quicker response times.
- Improved team collaboration by initiating regular strategy meetings.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Developed training materials to enhance staff proficiency and productivity.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Devised and implemented processes and procedures to streamline operations.
- Frequently inspected production area to verify proper equipment operation.
Education
No Degree - INS-3 Certificate
Hillsborough Community College
Tampa, FL03-2000
High School Diploma -
South Sumter High School
Bushnell, FL01.1990
Skills
- Active Listening
- Conflict Resolution
- Empathy
- Organizational Skills
- Stress Management
- Strong Communication
- Problem Solving
- Interpersonal Communication
- Critical Thinking
- Adaptability
- Attention to Detail
- Computer Literate
- Data Analysis
- Teamwork
- Flexible
- Leadership
- Time Management
- Body armor usage
- Public safety
- Report writing
- Incident documentation
- Search and seizure
- Surveillance monitoring
- De-escalation techniques
- Crowd control
- Facility protection
- Perimeter security
- Executive protection
- Arrest procedures
- Defensive tactics
- Conflict de-escalation
- First responder experience
- Investigative skills
- Firearms proficiency
- Radio communication
- Armed security guard certification
- Reliable and responsible
- Punctuality
- Reliability
- Team player
- Firearms expertise
- CPR certified
- Professional demeanor
- Team leadership
- First aid certified
- Security operations experience
- Security regulation enforcement
- Adaptable and flexible
Certification
- CPI Certified
- CPR Certified
- First Aid Certified
- Seizure Training
- 5 years Trauma Informed Training
CCW W1830342,D lic D3444890,Glic G3407367,INS-3 bail lic D067060
licensed security professional
Timeline
Armed Security Officer
Securetek Security Services
09.2013 - Current
Armed Personal Concierge
Securetek Security Services
09.2013 - Current
Lead Behavior Staff, Substitute School Nurse
Silver River Mentoring and Instruction (SRMI)
08.2012 - 07.2024
Bail Bond Agent
Rico Reed Bail Bond
01.2010 - Current
Lead Behavior Staff
Don E. Woods Center
08.2008 - 08.2012
Fugitive Recovery Specialist/Owner/Operator
Chasers Bail Enforcement
10.2005 - 02.2007
After Care Student Specialist
Silver River Mentoring and Instruction (SRMI)
10.2002 - 07.2008
Fugitive Recovery Agent
CE Parrish General Agency,rico Reed Bail Bonds
09.2000 - Current
Apprehension Specialist
Ricks Bonding Agency
09.2000 - 11.2002
Bail Bondsman/apprehension Specialist
CE Parrish General Agency
08.2000 - Current
No Degree - INS-3 Certificate
Hillsborough Community College
High School Diploma -
South Sumter High School
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