Dynamic security professional with extensive experience, excelling in crisis management and customer service. Proven ability to enhance safety through effective risk assessments and collaboration with law enforcement. Recognized for strong teamwork and critical thinking skills, ensuring compliance and maintaining high standards of security across diverse environments.
Crowd Management and Safety:
Manage crowds, prevent overcrowding, and ensure a smooth flow of people throughout the event.
De-escalation:
Trained to de-escalate tense situations and manage unruly behavior, preventing incidents from escalating.
Patrolling:
Regularly inspecting the hotel's interior and exterior, including parking areas, to identify and address potential security risks, such as unauthorized access, suspicious activity, or safety hazards.
Monitoring:
Utilizing surveillance systems, such as CCTV monitors to monitor hotel premises.
Identify suspicious behavior.
Detect potential security breaches.
Access Control:
Managing access to hotel and restricted areas.
Ensuring only authorized individuals are allowed.
Emergency Response:
Responding to emergencies, including medical incidents, fire alarms, and security threats, coordinating with emergency services
Incident Reporting:
Documenting all security-related incidents, including accidents, disturbances, and policy violations, by writing detailed incident reports.
Guest Assistance:
Providing assistance to guests, such as escorting them to their rooms, helping them with lost and found items, and offering general support.
Collaboration:
Working closely with other hotel departments, such as the front desk, housekeeping, and management, to address security concerns and maintain a cohesive approach to safety.
Maintaining Security Equipment:
Ensuring the proper functioning of security equipment, such as alarms, surveillance systems, and access control systems.
Providing basic first aid when necessary.
Coordinating with medical professionals regardingserious incidents.
Chicago Police Department
Licensed Security Guard Card in the state of Illinois
CPR and First Aide Certification
CCL Holder