Ramon Martinez
Stewartstown,PA
Summary
Recent graduate from the University of Maryland Global Campus with a Bachelor of Science in Computer Networks and Cybersecurity, possessing a strong passion for continuous learning and growth within the IT field. Eager to leverage skills in computer networking, hardware, and analytical thinking to contribute effectively in a dynamic IT environment. Demonstrated experience in document management and process optimization, with a keen eye for data accuracy and compliance standards. Recognized for reliability, effective communication, and a collaborative spirit, consistently achieving results while adapting to evolving challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Document Specialist
Excelsia Injury Care
04.2024 - Current
- Preparing, formatting, and organizing patient charts, clinical notes, and treatment plans.
- Ensuring documentation is complete, accurate, and compliant with medical, legal, and billing standards (Protecting confidentiality and following HIPAA guidelines, workers’ compensation rules, etc.)
- Reviewing documents for accuracy, completeness, and compliance with regulatory standards.
- Ensuring all documentation meets clinic, legal, and payer requirements.
- Serving as a key point of contact for clinicians and attorneys.
- Sending and receiving medical records with proper authorization.
- Maintaining statistical or productivity reports.
- Scheduling related to documentation deadlines (follow-ups, re-evals, etc.).
- Developed and maintained comprehensive filing systems ensuring easy access to critical documents.
Line Cook
Drug City
09.2021 - 03.2023
- Managed and supervised a team of 5 cooks, coordinated with multiple food vendors on food and equipment orders.
- Maintained inventory of cooking ingredients and utensils.
- Food Prep: Chopping vegetables, preparing sauces, marinating proteins, portioning ingredients.
- Cooking dishes: Following recipes and station responsibilities (grill, sauté, fry, pantry, etc.).
- Plating: Assembling dishes according to restaurant standards for presentation.
- Maintaining station: Keeping the workstation stocked, clean, and organized during service.
- Quality control: Ensuring food meets taste, temperature, and appearance standards.
- Following safety and sanitation rules: Proper food handling, labeling, storage, and maintaining cleanliness.
- Coordinating with kitchen staff: Communicating with other cooks and the chef to keep orders moving smoothly.
- Handling tickets: Reading, prioritizing, and executing customer orders quickly and accurately.
- Equipment operation: Using grills, ovens, fryers, knives, and other kitchen tools safely and properly.
- End-of-shift duties: Cleaning station, restocking ingredients, and prepping for the next service.
Cashier
Flagship Cinemas
03.2017 - 09.2021
- Created a plan of action to improve communication skills among a team of 4 cashiers.
- Sell movie tickets at the box office or self-service kiosks.
- Greet customers and provide information about movie times, seat availability, and prices.
- Assist customers with selecting seats and resolving booking issues.
- Process cash, card, and digital payments accurately.
- Issue receipts and ensure proper cash handling and balancing at the end of shifts.
- Maintain a secure and organized cash drawer.
- Sell snacks and beverages such as popcorn, drinks, candy, etc.
- Upsell combos or special promotions.
- Ensure food items are fresh and properly displayed.
- Operate the ticketing system and point-of-sale (POS) machines.
- Print and scan tickets.
- Troubleshoot minor technical issues or call for support when needed.
- Answer questions about movie ratings, running times, and cinema policies.
- Direct customers to the right theaters.
- Handle customer complaints or refer them to the supervisor.
- Keep the box office and counter areas clean and organized.
- Make sure the working area is stocked (ticket paper, concession items, etc.).
- Prepare end-of-shift reports.
- Count and reconcile cash with POS totals.
- Report discrepancies or issues to management.
Education
Bachelor of Science - Computer Networks and Cybersecurity
University of Maryland Global Campus
Adelphi, Maryland12.2023
Associate of Science - Computer Networks and Cybersecurity
Community College of Baltimore County
Baltimore, Maryland12.2021
Skills
- Computer assembly and maintenance
- Microsoft Defender configuration
- Expertise in configuring Microsoft Firewall
- Setup and deployment of Windows OS
- Windows 10/11 security management
- Configuring Oracle VirtualBox
- Client support
- Clear verbal and written skills
- Effective time management
- Team collaboration
- Analytical problem solving
- Problem-solving skills
- Flexible problem-solving
- Consistent reliability
- Strong focus on accuracy
Certification
- CompTIA Security+ (2024)
- CompTIA Network+ (2022)
- CompTIA A+ (In progress)
- Forage Cybersecurity Job Simulation (2024)
Timeline
Document Specialist
Excelsia Injury Care
04.2024 - Current
Line Cook
Drug City
09.2021 - 03.2023
Cashier
Flagship Cinemas
03.2017 - 09.2021
Associate of Science - Computer Networks and Cybersecurity
Community College of Baltimore County
Bachelor of Science - Computer Networks and Cybersecurity
University of Maryland Global Campus