I am seeking a position that enables me to leverage my strong management abilities, expertise in quality assurance, program development, and training experience to achieve success through diligence, determination, and commitment.
Overview
8
8
years of professional experience
Work History
NYPD Police Officer
NYPD
01.2020 - Current
NYPD Cadet corp
NYPD
01.2018 - 01.2020
IT Department/Intern
Upper Manhattan Mental Health Center
09.2016 - 12.2016
- Confirmed program objectives and specifications by testing new programs; comparing programs with established standards; and making modifications.
- Improved existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; and making modifications.
- Placed software into production by loading software into computers; and entering necessary commands.
- Placed hardware into production by establishing connections; and entering necessary commands.
- Maximized use of hardware and software by training users; interpreting instructions; and answering questions.
- Contributed to team effort by accomplishing related results as needed.
Education
Bachelor's degree in Computer science -
Lehman College
Bronx, NY
Baruch College
New York, NY
Associated Degree -
Globe Institute of Technology
New York, NY
Skills
Python programming language
Customer Service Oriented
Product and Service Expertise
Help Desk
Quality Assurance
Analytical and diagnostic skills
Applications: Microsoft Office Suite
Strong writing and oral communication, organization, and interpersonal skills