Summary
Work History
Education
Skills
Languages
Timeline
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Ramon Naranjo

Hollister,CA

Summary

Proven Social Worker with a track record of enhancing client well-being at San Benito County through effective case management and compassionate advocacy. Excelled in analytical thinking and crisis intervention, boosting client resource connection efficiency. Demonstrated leadership as Assistant Manager at The HomeDepot, driving team performance and customer satisfaction.

Developed skills in supportive and people-focused environment, looking to transition into new field. Expertise in active listening and problem-solving, with focus on building strong, supportive relationships. Ready to apply these transferable skills to make meaningful impact in new role.

Work History

Social Worker

San Benito County
  • Facilitated access to community resources by conducting comprehensive needs assessments.
  • Conducted individual counseling sessions for improved client emotional well-being.
  • Analyzed client cases to identify underlying issues and develop targeted interventions.
  • Navigated complex social service systems to connect clients with essential resources.
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.

Route Sales Representative

UniFirst
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Collaborated with customers to identify needs and provided catered solutions
  • Maximized sales through effective territory management and strategic route planning.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Provided excellent customer service, leading to high levels of customer retention and loyalty.
  • Maintained accurate inventory records, ensuring sufficient product availability for customers.
  • Maintained up-to-date knowledge of products and services to address customer inquiries

Inventory Manager

Kemper Refrigeration
  • Increased accuracy rates by implementing new inventory tracking system.
  • Reduced excess inventory with effective stock categorization.
  • Spearheaded data-driven initiatives that improved stock turnover rates.
  • Initiated regular feedback sessions to identify and address process bottlenecks.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.

Assistant Manager

The HomeDepot
  • Addressed service gaps with targeted initiatives to exceed customer expectations.
  • Established open lines of communication with team for feedback and suggestions.
  • Developed contingency plans with team to address potential disruptions.
  • Identified inefficiencies to propose actionable improvements for overall workflow.
  • Led training initiatives, enhancing employee skills and confidence.
  • Cultivated cohesive team environment by providing clear direction and support.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Associate Of Science - Business Administration And Management

Fresno City College
Fresno, CA

Skills

  • Compassionate
  • Case management
  • Client advocacy
  • Conflict resolution
  • Efficient under pressure
  • Attention to detail
  • Self-awareness
  • Multidisciplinary team collaboration
  • Cooperative
  • Analytical thinking
  • Risk assessment
  • Crisis intervention
  • Case documentation
  • Client confidentiality

Languages

Spanish
Native or Bilingual

Timeline

Social Worker

San Benito County

Route Sales Representative

UniFirst

Inventory Manager

Kemper Refrigeration

Assistant Manager

The HomeDepot

Associate Of Science - Business Administration And Management

Fresno City College

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Ramon Naranjo