Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ramon Navarro

Cutler Bay,FL

Summary

Results-driven Information Technology Specialist with over a decade of progressive experience in designing, implementing, and securing enterprise IT systems within government and mission-critical environments. Proven expertise in network engineering, system administration, and cybersecurity operations supporting complex infrastructures. Adept at planning, developing, and integrating network hardware and software solutions aligned with organizational objectives. Skilled in diagnosing and resolving multi-platform incidents, performing log and packet analysis, and leading incident response to strengthen operational resiliency. Demonstrated leadership in supervising IT teams, balancing workloads, and providing technical guidance in accordance with federal IT and cybersecurity standards. Proficient in identity management (Active Directory, IAM solutions), endpoint security, firewall management, and cloud/virtualization platforms. Experienced in applying ITIL frameworks, risk assessment methodologies, and disaster recovery planning to ensure availability, confidentiality, and integrity of systems. Recognized for the ability to translate technical challenges into actionable solutions while supporting Governance security initiatives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Chief Information Officer

Village of Islamorada
08.2017 - Current
  • Strategic Leadership & Vision
  • Directed enterprise-wide IT strategy aligning technology investments with organizational goals, improving efficiency and service delivery.
  • Championed digital transformation initiatives, resulting in a 30% reduction in legacy system costs and increased adoption of cloud-based platforms.
  • Partnered with executive leadership to define IT governance, risk management, and compliance policies supporting regulatory standards (e.g., NIST, ISO 27001).
  • Cybersecurity & Risk Management
  • Developed and enforced a cybersecurity strategy aligned with NIST CSF, reducing vulnerabilities by 40% and ensuring compliance with federal and state regulations.
  • Introduced enterprise-wide multi-factor authentication (MFA) and zero trust architecture, significantly reducing unauthorized access risks.
  • Led crisis response and recovery for cyber incidents, ensuring continuity of operations with minimal disruption.
  • Innovation & Digital Transformation
  • Spearheaded modernization of IT infrastructure, including cloud adoption, virtualization, and data analytics platforms.
  • Directed implementation of AI-driven analytics tools, enhancing decision-making capabilities and operational forecasting.
  • Launched mobile and digital citizen engagement platforms, increasing user adoption by 50% and streamlining service delivery.
  • Team Leadership & Development
  • Managed and developed IT leadership team of 8 directors and 80+ staff, fostering a culture of innovation and accountability.
  • Built cross-functional technology councils to drive collaboration, resulting in improved alignment between IT and business units.
  • Established professional development pathways, reducing IT staff turnover by 20% over three years.

Network Engineer

Village of Islamorada
  • Designed and implemented secure LAN/WAN infrastructure supporting municipal operations.
  • Configured and maintained Cisco routers, switches, and VLAN segmentation for network efficiency.
  • Managed firewall policies, IDS/IPS alerts, and VPN deployments to strengthen perimeter security.
  • Conducted network risk assessments and ensured compliance with NIST CSF guidelines.
  • Implemented Zero Trust principles and multi-factor authentication across critical systems.
  • Maintained DNS/DHCP services and monitored routing protocols (OSPF, BGP, EIGRP).
  • Optimized wireless networks, deployed access points, and performed QoS tuning for VoIP.
  • Performed firmware, patch, and SSL/TLS certificate upgrades to mitigate vulnerabilities.
  • Supported disaster recovery testing and documented network topology for continuity planning.

Network Engineer

UDT
02.2014 - 07.2017
  • Company Overview: United Data Technologies
  • IT professional with extensive experience in LAN/WAN administration, helpdesk support, telephony, backups, email systems, and cybersecurity. Skilled in designing and implementing infrastructure to support both headquarters and remote users, with proven success in aligning technology solutions to business objectives. Experienced in managing full project lifecycles—from needs analysis and requirements definition to vendor selection and implementation. Strong expertise in cloud-based infrastructure (NSG, Azure Firewall, JIT VM access, DNS), O365 administration, Azure Active Directory with AD Connect, Azure Backup/Site Recovery, and Exchange Online/Teams. Hands-on with managed services environments covering servers, firewalls, switches, VoIP, virtualization, and security platforms (FTD/FMC, Fortinet, ASA, ISE, Meraki). Adept at preventive maintenance, system integrity upgrades, and SOC operations to strengthen security posture and service reliability.

Education

Chief Information officer, CIO -

Florida State University
10.2025

Skills

  • Network Engineering
  • System Administration
  • Virtualization Technologies
  • Cloud Computing
  • Firewall Management
  • VPN Configuration
  • Configuration Management
  • Vulnerability Management
  • Troubleshooting Methodologies
  • Network Monitoring
  • Database Administration
  • Malware Analysis
  • Incident Response
  • Endpoint Security

Certification

  • Fortinet NSE Certification 4 Network Security Professional February 14, 2022 – 2026
  • Fortinet NSE Certification 5 Network Security Analyst December 1, 2023 – 2027
  • Cybersecurity Leadership and Strategy Professional Education Program May 29, 2025 University of South Florida
  • ISC2 Certified in Cybersecurity (CC) February 24, 2025
  • Cybersecurity Executive-level Training for Senior Leadership in Florida State and Local Government Agencies October 31, 2024 University of South Florida
  • Cybersecurity Awareness Certificate for Florida State and Local Government Employees November 05, 2024 – 2026
  • Proofpoint Certified Security Awareness Specialist 2025 July 01,2025
  • FCTP Phishing Scenarios TTX (UWF-FCTP) February 19, 2025 University of West Florida
  • CompTIA Network+ January 19, 2012 – Present
  • CompTIA Security+ March 29, 2014 – Present

Languages

Spanish
Native or Bilingual
Portuguese
Professional Working

Timeline

Chief Information Officer

Village of Islamorada
08.2017 - Current

Network Engineer

UDT
02.2014 - 07.2017

Network Engineer

Village of Islamorada

Chief Information officer, CIO -

Florida State University

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Ramon Navarro