Ramon Neria
Los Angeles,CA
Summary
Dynamic leader with proven expertise in cashier supervision and exceptional customer service, honed at Burger Factory and Little Caesars Pizza. Excelled in stock management and fostering positive work environments, significantly enhancing customer satisfaction. Skilled in cash reconciliation and training, demonstrating a positive attitude and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Head Cashier
Burger Factory
HOLLYWOOD, CA
02.2024 - 01.2025
- Resolved customer complaints and issues, ensuring satisfaction and maintaining store reputation.
- Updated and maintained cashiering equipment, troubleshooting issues and liaising with technical support when necessary.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained work area and kept cash drawer organized.
- Processed credit card, cash computer systems.
Cashier/Dough Maker
Little Caesars Pizza
Hollywood, CA
05.2023 - 02.2024
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Built and maintained productive relationships with employees.
- Selected, measured and weighed ingredients in specified amounts.
- Kneaded dough by hand or with a mixer until texture was consistent throughout.
- Contributed to positive work environment for all staff members through active listening and effective communication.
- Observed health codes related to food storage and preparation methods.
- Cleaned all kitchen equipment used during production process including mixers, ovens, and utensils.
- Monitored quality of finished products to ensure they met standards set by management.
- Followed safety protocols when operating machinery such as mixers and ovens.
Education
High School Diploma -
Wilson Classical High School
Long Beach, CA06-2010
Skills
- Cashier supervision
- Stock management
- Training and coaching
- Customer flow monitoring
- Cash reconciliation
- Refunds and exchanges
- Hospitality and accommodation
- Positive attitude
REFERENCE
- JAVIER ( BURGER FACTORY MANAGER) - 323-392-2645
- JENNY (BURGER FACTORY SUPERVISOR) - 562-504-7614
- LIZBETH (EMPLOYER) -562-208-8675
Timeline
Head Cashier
Burger Factory
02.2024 - 01.2025
Cashier/Dough Maker
Little Caesars Pizza
05.2023 - 02.2024
High School Diploma -
Wilson Classical High School
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