Ramon Padilla
Hillsboro,OR
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
24
24
years of professional experience
Work History
Assistant Store Manager
Jacksons Food Stores Corporate Office
Portland, OR
10.2019 - 10.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
INMATE COOK
Oregon Department of Corrections
Ontario, OR
07.2013 - 09.2019
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Phlebotomy Team Lead
Providence St. Vincent Medical Center
Portland, OR
10.1999 - 11.2009
- Directed and coordinated the work of phlebotomists to ensure efficient department operations.
- Provided training, mentoring and coaching to new team members in order to ensure compliance with established policies and procedures.
- Maintained accurate records of patient specimens collected and processed during shift.
- Ensured that all supplies necessary for successful completion of duties were available at all times.
- Monitored the workflow of specimens from collection through analysis, storage, disposal or transfer as appropriate.
- Responded quickly to emergency situations involving patients or staff members.
- Followed up on pending orders or test results in order to expedite delivery time frames.
- Adhered strictly to HIPAA guidelines regarding confidentiality of patient information at all times.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Prepared and packaged specimens for courier transport.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
Education
High School Diploma -
Las Cruces High School
Las Cruces, NM04-1992
Some College (No Degree) - Emergency Medical Technology
New Mexico State University - Dona Ana Community College
Las Cruces, NMSome College (No Degree) - Fire Science
New Mexico Fire Academy
Hobbs, NMSkills
- Records Management
- Customer Relations
- Stock management
- Department Oversight
- Problem-Solving
- Store Opening and Closing
Affiliations
My two favorite things to do are going fishing and golfing. I also love spending time with my two sons.
Timeline
Assistant Store Manager
Jacksons Food Stores Corporate Office
10.2019 - 10.2023
INMATE COOK
Oregon Department of Corrections
07.2013 - 09.2019
Phlebotomy Team Lead
Providence St. Vincent Medical Center
10.1999 - 11.2009
High School Diploma -
Las Cruces High School
Some College (No Degree) - Emergency Medical Technology
New Mexico State University - Dona Ana Community College
Some College (No Degree) - Fire Science
New Mexico Fire Academy
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