Summary
Work History
Overview
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Ramon Perales

Ramon Perales

Elkridge,MD

Summary

Dynamic IT leader with a proven track record at the Baltimore City Sheriff's Office, driving strategic initiatives and enhancing operational efficiency. Expert in cybersecurity protocols and IT budget management, fostering collaboration and innovation. Adept at aligning technology strategy with organizational goals, ensuring robust data protection and compliance.

Work History

Chief Information Officer

Baltimore City Sheriff's Office
100 N. Calvert Steet, Baltimore 21202
08.2023 - Current
  • Directed strategic IT initiatives to enhance operational efficiency and service delivery.
  • Implemented cybersecurity protocols, safeguarding sensitive data and improving compliance with regulations.
  • Collaborated with law enforcement personnel to identify technology needs and develop tailored solutions.
  • Oversaw IT budget management, ensuring alignment with organizational goals and cost-effectiveness.
  • Responsible for advising the Sheriff’s Office on technology strategy and implementation, guiding technological innovation, and ensuring technology aligns with the mission to modernize.
  • Provided critical technology decisions and solved complex challenges.

Chief Technology Officer

Perconix Technologies
6251 Sandpiper CT, Elkridge, MD 20275
10.2019 - 08.2023
  • Led technology strategy development aligning with business objectives and market trends.
  • Directed cross-functional teams to implement innovative software solutions, enhancing operational efficiency.
  • Oversaw IT infrastructure upgrades, ensuring robust security protocols and data integrity measures.
  • Mentored technology staff, fostering skill development and encouraging collaborative problem-solving approaches.

IT Manager

Baltimore City Council
100 N. Holliday Street, Baltimore, MD 21202
10.1989 - 10.2019
  • Led IT strategy development to enhance operational efficiency across city departments.
  • Managed cross-functional teams to implement technology solutions improving service delivery.
  • Oversaw IT budget allocation, ensuring optimal resource utilization for projects and initiatives.
  • Developed and enforced IT policies and procedures to ensure data security and compliance.

Overview

36
36
years of professional experience

Education

No Degree - Computer Science And Information Systems

Baltimore City Community College
Baltimore, MD
09-1986

Skills

  • Strategic IT leadership
  • Cybersecurity protocols
  • IT budget management
  • Technology strategy development

Accomplishments

  • Received national recognition when late on January 25, 2024, a fire erupted underground in downtown Baltimore. First responders from the Baltimore City Fire Department, Police Department, Office of Emergency Management and Sheriff’s Office arrived on scene and found they were in the dark. The fire had shut down power in the area and it was pitch black. Responders couldn’t communicate with their radios, and 9-1-1 services were down.

    As responders rushed to put out the fire and evacuate residents, incident commanders hurried to get communications back up and running. At the Baltimore City Sheriff’s Office, Chief Information Officer Ray Perales decided to try something new. He worked with his team to distribute a set of FirstNet smartphone devices his team had recently procured. For most deputies on scene, it was the first time they were using the devices.

    The change was instantaneous. The Baltimore City Sheriff’s Office found it was suddenly the only crew that was able to communicate through the push-to-talk technology.
  • On January 2025 replaced the .org domain name with .gov to enhance the branding of the Baltimore City Sheriff’s Office.
  • On March 2025, launched the first ever Technology Center for the Baltimore City Sheriff’s Office to provide customer support, most wanted mobile app, intranet and improve collaboration.
  • Received the Technology Company of the Year on March 2016 for providing access to minority contractors and consultants in Maryland for greater contract opportunities.
  • Technology Community Award on June 2003 for creating a technology center to improve access to digital technology in Baltimore City for the Hispanics community.

Additional Information

References

Sheriff Sam Cogen

sam.cogen@baltimorecity.gov

Mayor Luke Brackett

Luke.brackett@baltimorecity.gov

Former Mayor Sheila Dixon

(410) 971-4678

DPW Chief Yolanda’ Winkler

(410) 903-7080

Timeline

Chief Information Officer

Baltimore City Sheriff's Office
08.2023 - Current

Chief Technology Officer

Perconix Technologies
10.2019 - 08.2023

IT Manager

Baltimore City Council
10.1989 - 10.2019

No Degree - Computer Science And Information Systems

Baltimore City Community College

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