Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ramon Pineiro Reyes

Oro Valley,,Arizona

Summary

Detail-oriented professional with experience working directly with clients in both remote and professional service environments. Proficient in customer support, account management, CRM documentation, and issue resolution. Adept at handling high-volume communication while maintaining accuracy, professionalism, and client satisfaction.

Overview

13
13
years of professional experience

Work History

Sales Manager

Luxottica - Sunglass Hut
West Palm Beach , FL
03.2022 - 05.2025
  • Led sales team to exceed store performance goals, enhancing customer engagement.
  • Analyzed customer feedback to enhance product offerings and service quality.
  • Trained and mentored new staff on effective sales techniques and product knowledge to improve team capabilities.
  • Oversaw daily operations, ensuring compliance with company policies and standards.
  • Analyzed customer data to uncover trends and preferences, informing strategic growth opportunities.

Sales Closer

Newton Group
West Palm Beach, FL
03.2016 - 02.2022
  • Exceeded close-rate and revenue targets through disciplined pipeline management
  • Managed full-cycle sales processes, maintaining accountability for KPIs and software utilization.
  • Coordinated buyers and managed documentation and closing requirements to streamline sales process.
  • Facilitated sales of deeded property, managing inquiries through to closing to ensure customer satisfaction.

Claims Specialist

Endurance Vehicle Services
West Palm Beach, Florida
01.2012 - 02.2016
  • Documented claim details to uphold compliance and enhance data integrity
  • Processed and managed claims to streamline case resolution using CRM-based systems
  • Maintained detailed records of sensitive client information to support accurate claims processing
  • Achieved productivity and accuracy goals in claims processing

Education

Associates Degree - Business Administration

University of Phoenix
4035 South Riverpoint Parkway, Phoenix, AZ 85040
09-2026

Skills

Forecasting and Sales Planning

Client relationship management

CRM database maintenance

Data Analysis & KPI Monitoring

Team Leadership & Coaching

Policy & Procedure Compliance

Detail-Oriented Documentation

Languages

Spanish – Conversational (speaking and understanding)

Timeline

Sales Manager

Luxottica - Sunglass Hut
03.2022 - 05.2025

Sales Closer

Newton Group
03.2016 - 02.2022

Claims Specialist

Endurance Vehicle Services
01.2012 - 02.2016

Associates Degree - Business Administration

University of Phoenix
Ramon Pineiro Reyes