
Detail-oriented professional with experience working directly with clients in both remote and professional service environments. Proficient in customer support, account management, CRM documentation, and issue resolution. Adept at handling high-volume communication while maintaining accuracy, professionalism, and client satisfaction.
Forecasting and Sales Planning
Client relationship management
CRM database maintenance
Data Analysis & KPI Monitoring
Team Leadership & Coaching
Policy & Procedure Compliance
Detail-Oriented Documentation
Spanish – Conversational (speaking and understanding)