Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Ramon Quezada

Wichita,KS

Summary

Customer-oriented sales professional with 5 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Overview

8
8
years of professional experience

Work History

Bell Attendant

Hyatt Regency Wichita
Wichita, KS
09.2022 - Current
  • Greeted guests with a friendly and welcoming attitude.
  • Informed guests of hotel amenities, services and attractions in the local area.
  • Assisted guests with luggage storage and retrieval.
  • Provided directions to local attractions for guests.
  • Coordinated transportation needs for arriving and departing guests.
  • Maintained cleanliness of lobby area, including furniture and fixtures.
  • Answered guest inquiries regarding hotel services, facilities and hours of operation.
  • Conducted safety inspections on all equipment used by bell attendants on a daily basis.
  • Ensured that all incoming calls were answered promptly and professionally.
  • Performed general administrative tasks such as filing paperwork or taking messages.
  • Processed check-ins and check-outs efficiently while maintaining accuracy in billing procedures.
  • Organized special requests from guests such as wake-up calls or extra pillows and linens.

Delivery Driver

ict express
Wichita, KS
07.2021 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Assisted warehouse personnel in packing orders when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Handled merchandise in accordance with product handling standards.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Drywall Installer

holly park apartments
Wichita, KS
09.2019 - 07.2021
  • Measured and cut drywall sheets to fit into wall frames.
  • Installed drywall panels on walls and ceilings using screws, nails, or adhesives.
  • Filled joints with joint compound and taped the seams between drywall sheets.
  • Finished surfaces by sanding, spackling, texturing, and painting them.
  • Applied plaster to interior walls for a decorative finish.
  • Repaired damaged drywall sections due to water leakage or other causes.
  • Checked for accuracy in measurements before installing the drywall material.
  • Inspected completed work for defects such as cracks, unevenness, dents.
  • Assisted in loading and unloading of materials from delivery trucks.
  • Provided guidance to apprentices and laborers while working on site.
  • Cleaned up job sites after completion of each task assigned.
  • Used power tools such as drills, saws to cut holes in walls for electrical wiring or plumbing lines.
  • Mixed plaster compounds according to manufacturer's instructions.
  • Attached metal corner beads at corners of walls prior to applying plaster mix.
  • Performed minor carpentry tasks related to installation of drywalls such as framing doors and windows.
  • Lifted heavy objects such as ladders and tools during installation activities without assistance from others.
  • Followed safety protocols while working with hazardous materials like fiberglass insulation.
  • Operated forklifts or cranes when lifting large pieces of drywall onto ceilings or upper floors.
  • Ensured proper ventilation in enclosed areas where hazardous chemicals were used like spray foam insulation.
  • Measured and marks cutting lines on drywall for lengths, heights and penetrations.
  • Completed drywall finish work with exceptional quality and efficiency.

Cashier Assistant

McDonald's
Wichita, KS
06.2019 - 04.2020
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
  • Verified that all coupons were valid before processing them for payment.
  • Checked out customers quickly but accurately ensuring all items are scanned properly.
  • Monitored customer traffic flow throughout the store during peak hours and adjusted checkout lines accordingly.
  • Assisted with customer requests and answered questions to improve satisfaction.

Associate

Home Depot
Wichita, KS
08.2018 - 06.2019
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Assisted customers with selecting items and answering questions about products.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Provided customer service support for inquiries, complaints, and returns.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Participated in weekly team meetings to discuss sales goals and strategies.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Researched information related to merchandise availability or pricing.
  • Maintained an up-to-date knowledge of store promotions, specials, events..
  • Ensured compliance with company safety regulations at all times while on the job.
  • Answered customer questions and provided store information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
  • Arranged and stocked new merchandise following placement directions.
  • Stocked sales floor and assisted in product movement and merchandising plans.
  • Communicated clearly with customers in person and via telephone, driving positive experiences.
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.

Associate

Hupp Hardware
Wichita, KS
05.2016 - 07.2018
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Assisted customers with selecting items and answering questions about products.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on store operations, policies, and procedures.
  • Performed cash register functions accurately and efficiently.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Participated in weekly team meetings to discuss sales goals and strategies.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

High School Diploma -

Chester Lewis Academy
Wichita, KS
05-2018

Skills

  • Strong Interpersonal Skills
  • Stress Tolerance
  • Knowledge of Local Area
  • Professional Appearance
  • Initiative and Self-Motivation
  • Safety Policies and Procedures
  • Effective Organization
  • Phone Etiquette
  • Team Oversight
  • Training and Mentoring
  • Cash Handling Experience
  • Workplace Safety
  • Management Support
  • Data Entry
  • Customer Service
  • Attention to Detail
  • Flexible Schedule
  • Sales Expertise
  • Customer Engagement

Affiliations

  • Sunday league soccer player
  • Pc gamer
  • car enthusiast

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Bell Attendant

Hyatt Regency Wichita
09.2022 - Current

Delivery Driver

ict express
07.2021 - Current

Drywall Installer

holly park apartments
09.2019 - 07.2021

Cashier Assistant

McDonald's
06.2019 - 04.2020

Associate

Home Depot
08.2018 - 06.2019

Associate

Hupp Hardware
05.2016 - 07.2018

High School Diploma -

Chester Lewis Academy

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Ramon Quezada