Ramon Ruiz Maciel
Lakeland,FL
Summary
Versatile Assistant General Manager with 15+ years of experience overseeing daily food and beverage operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
18
18
years of professional experience
Work History
Assistant General Manager
Abuelo’s Mexican Restaurant
11.2006 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Negotiated contracts with vendors to acquire competitive prices and quality products.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Education
General Education Development Certificate - General Studies
Cary High School
Cary, NCSkills
- Business Operations Knowledge
- Team Leadership Expertise
- Business Development
- Operations Management
- Employee Scheduling
- Training and Development Background
- Inventory Control
- Financial Leadership Ability
- Financial Reporting
- Vendor Relationship Management
- Budget Control
- Menu Development
- Food Safety and Sanitation
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Assistant General Manager
Abuelo’s Mexican Restaurant
11.2006 - Current
General Education Development Certificate - General Studies
Cary High School
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