Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ramon Serrano

Meadows Place

Summary

Well Driven and detail-oriented with a proven track record at The Home Depot, skilled in customer service, product knowledge and always there to help others. Dedicated to enhancing customer satisfaction, meeting deadlines and profitability goals. I'm eager to transition these skills into the medical field, where I can apply my expertise to maintain, troubleshoot, and repair different types of medical equipment.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant manager

Vasos BBQ
02.2020 - 05.2020
  • Managed the store on several occasions
  • Took care of inventory and also organized the restaurant itself
  • Prepared multiple caterings
  • Took care of the dishes while also helping out the line, and ensured great customer experience

Department Supervisor PRO Services/ Toolrental

Home Depot
08.2024 - Current
  • Review Customer accounts and determine which business has more potential to grow sales.
  • Engage with contractors about upcoming projects and help them with the materials they need.
  • Take frequent inventory of all tools and parts in the rental department.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments.

Intern

FOBI MEDICAL
06.2024 - 08.2024
  • Preformed preventative maintenance on different types of infusion pumps.
  • Preformed Oxygen blender overhaul.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.

Education

Associate of Applied Science - Biomedical Clinical Equipment Technician

San Jacinto College
Pasadena, TX
12-2024

Skills

  • Inventory management
  • Customer service
  • Leadership skills
  • Workplace safety
  • Problem resolution

Certification

Certificate of Technology Level 1 and 2. - Earned from attending San Jacinto College.

Languages

Spanish
Native or Bilingual

Timeline

Department Supervisor PRO Services/ Toolrental

Home Depot
08.2024 - Current

Intern

FOBI MEDICAL
06.2024 - 08.2024

Assistant manager

Vasos BBQ
02.2020 - 05.2020

Associate of Applied Science - Biomedical Clinical Equipment Technician

San Jacinto College

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Ramon Serrano