Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Ramon Seton

Ramon Seton

Minneapolis,MN

Summary

Product Manager with over 8 years of experience driving successful software development projects; managed two concurrent projects with large budgets while collaborating with diverse teams at Frontier Communications. Earned Professional Scrum Master II certification, demonstrating leadership in Agile methodologies and team coordination, directly contributing to a 30% improvement in cross-functional team performance.


Overview

10
10
years of professional experience
1
1
Certification

Work History

Product Manager

Cognizant
11.2017 - Current
  • Product Manager : Coordinated project planning and execution with team members and team leads.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Analyzed metrics to measure product performance. (2021-Present)
  • Scrum Master III/APP Dev Revamped project documentation standards, reducing inconsistencies across seven Scrum teams and decreasing time spent on rework due to unclear requirements by eight hours weekly (2017-2021)
  • Implement Scrum methodologies to manage 2 simultaneous software development projects and credit card platform migrations with large budgets of 2 M+, leading cross-functional teams within a Metrics enterprise PMO organization
  • Forged a culture of accountability by establishing daily Scrum meetings that identified and remedied impediments, streamlining the workflow and improving team morale, as measured by employee surveys
  • Steered bi-weekly Scrum of Scrums, clearing 15+ cross-team roadblocks and mitigating recurring dependencies that expedited product rollouts, also multiplying cross-functional team partnership by 40%
  • Drove a 30% increase in team velocity by conducting daily stand-ups, sprint planning, and retrospectives, and by removing impediments to project goals and deliverables
  • Empowered Product Owners to refine backlog grooming practices, leading to a 30% reduction in unexpected scope changes during sprints, and resulting in fewer critical defects
  • Championed the creation of a unified Definition of Done (DoD) across scrum teams, shrinking critical post-sprint defects by 22% and elevating stakeholder satisfaction scores by 15 points

Product Manager

Fronteir Communications
05.2015 - 10.2017
  • Fostered agile methodologies, coaching 5 team members on backlog refinement and sprint planning which improved individual contributions to sprint goals by at least 30%
  • Guided product owners through backlog refinement, enhancing user story clarity and prioritization, which resulted in a 15% faster team velocity and a 20% decrease in project completion delays
  • Groomed product backlog, teaming with Product Owners and Developers to resolve roadblocks and ensure effective sprint planning
  • Deployed Scrum framework to align IT and Customer Service goals, resulting in a 60% drop in conflicts and a 25% improvement to project delivery speed
  • Transformed team expertise in Extreme Programming (XP) via hands-on workshops, resulting in a 95% satisfaction rate among participants, and shortened project feedback loops by 30%

Education

Associate - Natural Sciences

Richard J Daley College
Chicago, IL
05.2017

Skills

  • Agile Methodologies
  • Scrum
  • Kanban
  • SAFe
  • Agile Project Management
  • Sprint Planning
  • Backlog Management
  • Agile Coaching
  • User Story Development
  • Agile Metrics
  • Release Planning
  • Project Management
  • Project Planning
  • Cross-functional Team Leadership
  • Stakeholder Management
  • Risk Mitigation
  • Budget Management
  • SDLC Management
  • Change Management
  • PMO Reporting
  • Process Standardization
  • Requirements Gathering
  • Jira
  • Azure DevOps
  • Confluence
  • MS Project
  • Excel
  • SharePoint
  • GitLab
  • Atlassian Suite
  • VSTS
  • Pivotal
  • Slack
  • Microsoft Teams
  • VersionOne
  • Competitor tracking
  • Brand building

Certification

  • Scaled Agile Framework (SaFe)
  • Professional Scrum Master (PSMI)
  • Professional Scrum Master (PSM II)

Languages

English
Full Professional

Timeline

Product Manager

Cognizant
11.2017 - Current

Product Manager

Fronteir Communications
05.2015 - 10.2017

Associate - Natural Sciences

Richard J Daley College

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