Summary
Overview
Work History
Education
Skills
Communication Skills
Languages
Certification
Accomplishments
Work Availability
Affiliations
Work Preference
Interests
Timeline
BusinessAnalyst

Ramon Soto-Lopez

Grand Haven,MI

Summary

Experienced Legal Investigator with background in conducting thorough investigations, collecting evidence, and collaborating with legal teams. Strong analytical skills contribute to clear understanding of complex case details, laws, and regulations. Demonstrated effectiveness in providing support during trials by presenting gathered information accurately. Committed to maintaining professional integrity and ethical standards while ensuring confidentiality of sensitive information. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Head Cashier

Home Depot
Grand Haven, MI
07.2023 - Current
  • Supervise front end of store and support other associates as needed.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
  • Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Monitored checkout counters and self-checkout areas to assist with complex transactions.

Legal Investigator

Ottawa County Public Defender
Holland, MI
02.2023 - Current
  • Under the supervision of the Public Defender, perform investigations to support legal representation of clients.
  • Conducted interviews with witnesses to collect information relevant to the case.
  • Analyzed evidence, documents, and records in order to identify potential leads or inconsistencies.
  • Drafted reports summarizing investigation results and findings.
  • Collected photographs, videos, audio recordings, and other materials pertinent to investigations.
  • Attended hearings at court proceedings in order to provide testimony when needed.

Road Patrol, School Resource Officer, Forensic Technician, Crisis Negotiator

Ottawa County Sheriff’s Office
West Olive, MI
02.2016 - 02.2023
  • Under the supervision of a command officer, performs general police work in the protection of life and property throughout the county.
  • Conducted daily patrols of school grounds to ensure safety of students and faculty.
  • Developed relationships with students by engaging in conversations and activities.
  • Intervened when necessary to prevent potential conflicts from escalating into violence.
  • Served as a liaison between the school and local law enforcement agencies during incidents requiring police involvement.
  • Mentored students to help foster positive and safe learning environment.

Decoy

Michigan Liquor Control
Grand Rapids, MI
08.2013 - 12.2015
  • Assist conducting surveillance operations to monitor alcohol license violations.
  • Assist investigators with underage purchases transactions throught out the state of West Michigan.

Production Member

Thierica Inc.
Grand Rapids, MI
01.2014 - 02.2015
  • Operated production machinery to manufacture parts in accordance with quality standards.
  • Collaborated with other departments to meet customer requirements and deadlines.
  • Cleaned work area at the end of each shift to maintain a safe working environment.

Education

Associate of Applied Science - Law Enforcement

Grand Rapids Community College
Grand Rapids, MI
11-2015

High School Diploma -

Union High School
Grand Rapids, MI
05-2012

Skills

  • Interview techniques
  • Legal Research
  • Litigation Support
  • Evidence collection
  • Background Checks
  • Evidence collection and preservation
  • Homicide investigations
  • Report Preparation
  • Defensive Tactics
  • Interviewing witnesses
  • Witness interviews
  • Crime scene photography
  • Crime Prevention
  • Records Management
  • Federal, state, and local laws knowledge
  • Technology-savvy
  • Legal knowledge

Communication Skills

  • Spanish
  • English

Languages

Spanish
Native/ Bilingual

Certification

  • MCOLES
  • Crisis Negotiator
  • Forensic Technician

Accomplishments

  • High honors in High School and College 3.57 to 3.8 GPA

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Ottawa County Public Defender

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementHealthcare benefitsPaid time off401k match

Interests

Family

Timeline

Head Cashier

Home Depot
07.2023 - Current

Legal Investigator

Ottawa County Public Defender
02.2023 - Current

Road Patrol, School Resource Officer, Forensic Technician, Crisis Negotiator

Ottawa County Sheriff’s Office
02.2016 - 02.2023

Production Member

Thierica Inc.
01.2014 - 02.2015

Decoy

Michigan Liquor Control
08.2013 - 12.2015

Associate of Applied Science - Law Enforcement

Grand Rapids Community College

High School Diploma -

Union High School
Ramon Soto-Lopez