Ramon Tavarez
Tampa
Summary
Results-driven professional with a strong background in customer service and event coordination. Skilled in resolving customer issues and enhancing workplace culture through effective communication.
Adaptable professional with a versatile background in customer service and inventory management. Known for strong communication and problem-solving skills, enhancing service quality and team efficiency.
Dynamic event coordinator with proven experience in enhancing workplace culture and fostering team collaboration. Expertise in managing logistics and resolving customer concerns to drive service excellence and improve overall satisfaction.
Overview
8
8
years of professional experience
Work History
Krispy kreme
Manager Assistant
Tampa
12.2023 - Current
- Coordinated company events and employee engagement activities to enhance workplace culture.
- Managed travel arrangements and itineraries for business trips, ensuring seamless experiences.
- Led team meetings to align project goals and enhance collaboration.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Operated industrial mixers and fryers to ensure consistent product quality.
- Trained new staff on donut-making techniques and kitchen safety protocols.
- Assisted in developing seasonal flavors, incorporating customer feedback into product offerings.
- Fried, glazed, and decorated donuts according to customer orders.
Walmart
stocker
Tampa
08.2021 - 10.2023
- Stocked shelves with products to ensure availability for customers.
- Organized inventory in backroom for efficient access and retrieval.
- Monitored product expiration dates to maintain freshness standards.
- Assisted customers in locating items throughout the store.
- Collaborated with team members to maintain store cleanliness and order.
- Loaded and unloaded delivery trucks following safety protocols.
- Rotated stock regularly to optimize product displays and sales potential.
- Reported low inventory levels to management for timely restocking decisions.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Warehouse Forklift Operator
Forklift
Tampa
09.2020 - 04.2021
- Operated forklifts to move products within warehouse efficiently.
- Conducted routine safety checks on equipment before operation.
- Loaded and unloaded shipments to ensure accurate inventory management.
- Maintained organized storage areas for optimal space utilization.
- Collaborated with team members to streamline loading processes.
- Assisted in training new operators on safety protocols and equipment use.
- Followed all safety regulations while operating heavy machinery in warehouse environment.
- Monitored stock levels and reported discrepancies to supervisors.
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Processed orders by picking products from shelves within the warehouse.
- Operated forklift to transport goods throughout warehouse.
- Staged goods in loading dock area.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
Insurance Sales Agent
Directorpoint
California
06.2018 - 11.2020
- Conducted thorough assessments of client insurance requirements.
- Educated clients on policy details and coverage options.
- Collaborated with underwriters to ensure accurate risk evaluation.
- Managed client accounts and maintained updated records efficiently.
- Trained new agents on sales techniques and product knowledge.
- Facilitated regular follow-ups to enhance customer satisfaction levels.
- Participated in community outreach programs to promote services effectively.
- Processed applications and paperwork related to policy issuance or renewal.
- Built relationships with existing clients by providing exceptional service.
- Assisted clients in selecting appropriate coverage options for their needs.
- Identified cross-selling opportunities among existing customers.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Ensured that all required documents are properly filled out before submission.
- Followed up with clients regularly to ensure satisfaction with services provided.
- Advised clients on coverage amounts needed based on individual circumstances.
- Exceeded company sales goals for new policies.
- Provided guidance about different types of insurance products available.
Education
High School Diploma -
Chamberlain High School
9401 N Blvd, Tampa, FL 3361206-2017
Skills
- Event coordination
- Customer service and relations
- Inventory and warehouse management
- Forklift operation and loading dock operations
- Insurance assessment
- Team collaboration and teamwork
- Effective communication skills
- Troubleshooting and problem-solving
- Employee training and development
- Time management and prioritization
- Adaptability and flexibility
- Stock rotation and weight distribution
Affiliations
gym
Timeline
Krispy kreme
Manager Assistant
12.2023 - Current
Walmart
stocker
08.2021 - 10.2023
Warehouse Forklift Operator
Forklift
09.2020 - 04.2021
Insurance Sales Agent
Directorpoint
06.2018 - 11.2020
High School Diploma -
Chamberlain High School