Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramon Woods-Holley

Summary

Accomplished Security Officer and Grill Manager with a proven track record at Tactical Response and McDonald's, enhancing safety and customer satisfaction. Skilled in incident reporting and team leadership, I significantly decreased security incidents and improved service quality. Expert in risk assessment and efficient team management, consistently exceeding performance goals. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

13
13
years of professional experience

Work History

Security Officer

Tactical Response
01.2016 - 01.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Grill Manager

Mcdonalds
01.2011 - 12.2015
  • Trained new employees on proper food handling procedures, sanitation practices, equipment usage, menu knowledge, and company policies.
  • Implemented quality control measures to maintain consistently high standards in food preparation and presentation.
  • Optimized employee scheduling to maximize coverage during peak business hours while minimizing labor costs.
  • Collaborated with other managers to develop cross-training programs, increasing staff versatility and productivity.
  • Consistently met or exceeded sales goals through effective team leadership and motivation.
  • Provided exceptional customer service by addressing guest concerns promptly, resulting in repeat business and positive feedback from patrons.
  • Enhanced customer satisfaction by ensuring timely and accurate food preparation and presentation.
  • Ensured a safe and clean work environment by enforcing strict adherence to health and safety regulations.
  • Improved employee retention rates by fostering a positive work atmosphere and offering opportunities for growth within the company.
  • Led staff meetings to review performance metrics, set new goals, and address any areas requiring improvement.
  • Streamlined kitchen operations for increased efficiency through proper staff training and delegation of duties.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Grilled meats and seafood to customer specifications.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Verified order accuracy and quality ahead of service to maintain standards.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Established and maintained productive staff relationships for positive working environments.
  • Adjusted gas and electric grills to specified temperatures for quality food output.
  • Distributed food to team members with efficiency in high-volume environment.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Provided support to crew members through all facets of food preparation and delivery.

Education

High School Diploma -

James Madison Academic Campus
Milwaukee, WI

Skills

Report Writing

Incident Reporting

Security Guard License

General security

Timeline

Security Officer

Tactical Response
01.2016 - 01.2024

Grill Manager

Mcdonalds
01.2011 - 12.2015

High School Diploma -

James Madison Academic Campus
Ramon Woods-Holley