Ramon Wright

computer handling and data management.

• Monitored user-generated content for compliance with community guidelines and policies.
• Identified and escalated content violations to ensure timely resolution of issues.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Developed strong working relationships with team members, fostering a positive work environment.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.

• Completed incident reports and activity logs for accurate, current records.
• Patrolled store premises to detect and prevent shoplifting and security breaches.
• Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
• Conducted daily store walk-throughs to identify potential security risks.
• Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
• Investigated and documented thefts and suspicious activity to improve issue prevention.
• Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
• Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.

• Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
• Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
• Handled packages with care while transporting from truck to loading dock.
• Sorted and properly arranged items.
• Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
• Unloaded packages with care and placed in proper staging area.
• Unloaded items and goods from trucks into main storage area for transfer to shelves.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Greeted customers entering store and responded promptly to customer needs.

• Increased customer engagement by effectively waving signs and drawing attention to store promotions.
• Boosted foot traffic to the store, resulting in higher sales by creating eye-catching sign displays.
• Adapted quickly to changing weather conditions, maintaining high energy levels and dedication to promoting the assigned brand or product despite challenging circumstances.
• Maintained open lines of communication with supervisors and marketing teams to provide valuable feedback on campaign performance and potential improvements.
• Coordinated with local government officials for securing necessary permits related to public display of advertising materials, ensuring compliance with local regulations.
• Dressed appropriately to represent company branding, ensuring a professional appearance throughout work shifts.