Ramona Coles
Raeford,NC
Summary
Results-driven transportation and data management professional with extensive experience in overseeing transportation operations, route planning, safety compliance, and team management within educational settings. Demonstrates strong leadership, strategic planning, and stakeholder communication skills. Adept at managing budgets, developing policies, and ensuring regulatory compliance in complex organizational environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Transportation Supervisor/Compliance Coordinator
Cumberland County Schools
Fayetteville, NC
07.2023 - Current
- Lead daily transportation operations, ensuring timely, safe, and efficient student transit services across multiple routes.
- Oversee fleet maintenance schedules and compliance with state and federal safety regulations, reducing downtime and ensuring vehicle readiness.
- Supervise and train bus drivers and support staff, fostering a safety-first culture and professional development.
- Coordinate DMV bus training classes while working with DMV DEPS to schedule behind the wheel training and renewals.
- Collaborate with school administrators, parents, and community partners to address transportation concerns and improve service delivery.
- Ensure adherence to policies and procedures, continuously improving operational standards and safety protocols.
- Ensure adherence to federal (FMCSA, DOT), state (NC Department of Transportation), and local transportation policies.
- Provide training and guidance to transportation staff on compliance regulations and safety protocols.
- Investigate transportation-related incidents or violations and recommend corrective actions.
- Maintain accurate records of compliance activities, inspections, and training sessions.
- Created and led the Accident Review Board, responsible for tracking and investigating all bus-related accidents to ensure the implementation of preventative measures.
- Developed and executed corrective action plans to enhance safety protocols, reducing future incidents and improving overall transportation safety for the county.
- Established and led the Transportation Compliance Team, responsible for ensuring all bus drivers maintained current licenses and DOT certification.
- Implemented processes to regularly monitor driver credentials, ensuring ongoing compliance with federal and state regulations.
- Oversaw planning and execution of yearly school bus driver orientations and coordinated annual events, including the local rodeo.
- Identify and interview potential candidates, coordinated their placement with supervisors, and supported the onboarding process by verifying CDL qualifications and submitting staff actions to complete hiring.
TIMS Coordinator
Cumberland County Schools
Fayetteville, NC
03.2022 - 08.2023
- Managed and maintained TIMS and GIS routing data to ensure compliance with state and local policies.
- Analyzed routing data to improve efficiency, reduce costs, and enhance student safety.
- Coordinated GPS system setup and monitoring to optimize routing and driving times.
- Generated and distributed student bus stop and route information, ensuring safety, accuracy and timeliness.
- Prepared and submitted state reports, maintaining compliance with DPI standards.
- Presented comprehensive data reports to director to inform projections for additional school bus needs.
Data Manager
Cumberland County Schools
Fayetteville, NC
08.2016 - 03.2022
- Maintained student demographic, scheduling, and activity data within PowerSchool and other information systems.
- Coordinated data transfer and record requests between schools, ensuring accuracy and confidentiality.
- Supported administrative functions through detailed data analysis and reporting.
Transportation Bus Driver / Instructional Assistant
Cumberland County Schools
Fayetteville, NC
08.2014 - 08.2016
- Provided safe transportation for students, adhering to all safety protocols and schedules.
- Supported classroom instruction and individual student needs, fostering a safe and engaging learning environment.
Education
Master of Public Administration - undefined
University of North Carolina at Pembroke
Pembroke, NC05-2026
Bachelor of Interdisciplinary Studies - undefined
University of North Carolina at Pembroke
Pembroke, NC05-2023
Skills
- Transportation Operations Leadership
- Route Planning & Efficiency Optimization
- Staff Supervision & Training
- Budget Development & Oversight
- Policy Development & Implementation
- Data Analysis & Reporting (TIMS, GIS, GPS)
- Customer Service & Stakeholder Engagement
- Strong Knowledge of School System Policies & Regulations
- Excellent Communication & Critical Thinking
Certification
- Valid North Carolina Driver’s License Class B
- (Add any relevant safety, fleet management, or leadership certifications if applicable)
Timeline
Transportation Supervisor/Compliance Coordinator
Cumberland County Schools
07.2023 - Current
TIMS Coordinator
Cumberland County Schools
03.2022 - 08.2023
Data Manager
Cumberland County Schools
08.2016 - 03.2022
Transportation Bus Driver / Instructional Assistant
Cumberland County Schools
08.2014 - 08.2016
Master of Public Administration - undefined
University of North Carolina at Pembroke
Bachelor of Interdisciplinary Studies - undefined
University of North Carolina at Pembroke