Ramona Delgado
Cutler Bay,FL
Summary
Results-driven professional with strong communication and project management skills. Skilled in identifying and resolving issues to optimize processes and enhance team performance. Focused on fostering collaboration and aligning efforts with organizational goals to drive success.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Home Health Care (HHA)
Right at Home
Homestead, FL
01.2019 - Current
- Assisted clients with personal client needs, Including bathing, grooming, dressing and toileting while maintaining dignity and comfort.
- Monitored and documented clients' health status, reported changes in condition to nurses, family members, and supervisors.
- Provided companionship and emotional support to improve clients' overall well-being and quality of life.
- Aaaisted with meal preparation, feeding, medication reminders, and light housekeeping duties to maintain s safe home environment.
- Supported clients with mobility, transfers, and transportation to appointments while following safety and infection control procedures.
Private Caregiver
Private Caregiver
Homestead, FL
01.2019 - 11.2019
- Delivered in-home care 12 hours daily, enhancing comfort and quality of life for senior citizen
- Supported client with personal care tasks such as dressing, mobility assistance, hygiene, nutrition, and transportation to medical appointments
- Executed cleaning, laundry, and meal preparation, ensuring patient followed their nutrition plan
- Monitored patient medication schedule to ensure compliance
- Maintained patient progress notes for the family and care team with 0 incidents
Home Health Aide
Partners In Care
Brooklyn, NY
03.2013 - 12.2018
- Monitored patients' physical and mental health, including tracking vital signs to ensure safety.
- Assisted with daily living activities and mobility support.
- Escorted patients to medical appointments and errands such as grocery shopping to maintain access to essential care and resources
- Administered prescribed medications and managed household tasks to support patient stability and comfort.
Clerical Associate Level - 3
Woodhull Medical Mental Health Center
Brooklyn, NY
03.1996 - 12.2010
- Consistently and efficiently handled all administrative duties (answering phone calls, setting appointments, maintaining medical records, billing and bookkeeping)
- Implemented quality assurance and control practices, contributing leadership to patient outreach programs
- Calmly and effectively assisted in emergency situations and demonstrated the personal caring touch that immediately put patients at ease
- Investigated complaints and provided solutions as a customer service liaison for patients, families, and care providers
- Oversaw and organized inventory of office supplies to ensure availability for daily operations.
Education
High School -
Eastern District High School
Brooklyn, NY06-1990
Skills
- Patient monitoring
- Analytical thinking & Problem Solving
- Team collaboration
- Respectful and compassionate
- Attention to detail
Certification
- 2017, Home Health Aide/HHA
- 2012, HA; Healthcare
- 2011, CHP/SMS
- 2010, CHP/Managed care, Federal health compliance
- 2009, CHP/ Customer Service-M384 (M1-M2)
- 2008, Patient Safety
- 2007, CHP/HIPPA CBT
LANGUAGES
English - Full Professional
Spanish - Native or Bilingual
Timeline
Home Health Care (HHA)
Right at Home
01.2019 - Current
Private Caregiver
Private Caregiver
01.2019 - 11.2019
Home Health Aide
Partners In Care
03.2013 - 12.2018
Clerical Associate Level - 3
Woodhull Medical Mental Health Center
03.1996 - 12.2010
High School -
Eastern District High School