Ramona Diaz
Dallas,TX
Summary
Dynamic and detail-oriented professional with experience at Dallas ISD, excelling in classroom management and effective communication. Proven ability to enhance student engagement and support teachers through the preparation of instructional materials. Strong organizational skills and a commitment to maintaining a safe learning environment contribute to overall academic success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Dallas Isd
09.2018 - 02.2025
- Supported the front office with day to day responsibilities. Assisted parents, answered calls.
- Supported Assistant Principal with entering discipline reports, contacting parents, scheduling hearings.
- Maintained a classroom so that scholars could reset.
- Maintained safety and security by overseeing students in the lunchroom.
- Completed daily reports on attendance and disciplinary performance.
- Copied, organized and distributed classroom assignments or other paperwork.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Shared important information with students concerning upcoming assignments and tests.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Clerk
Dallas County District Attorney's Office
05.2008 - 08.2013
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Clerk
First American Tax and Real Estate
10.2004 - 05.2008
- Supported the front office with day to day responsibilities. Assisted parents, answered calls.
- Supported Assistant Principal with entering discipline reports, contacting parents, scheduling hearings.
- Maintained a classroom so that scholars could reset.
- Maintained safety and security by overseeing students in the lunchroom.
- Completed daily reports on attendance and disciplinary performance.
- Copied, organized and distributed classroom assignments or other paperwork.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Shared important information with students concerning upcoming assignments and tests.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Diploma - Graphic Design
Skyline High School
Dallas, TX05.2001
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Collaborative teamwork
- Classroom management
- Classroom support
- Behavior redirection
- Classroom preparation and maintenance
- Grading assignments
- Teacher support and collaboration
- Mentoring students
- Behavior management
- Student assessments
- Preparing instructional materials
- Classroom inventory management
- Excel
- Clerical support
- Test proctoring
- Verbal and written communication
- Organization and prioritization
- Maintaining safe environments
- Classroom supply management
- Strong work ethic and dependable
- Attention to detail
- Punctual and dependable
- Organizational and planning skills
Certification
Teacher Aide III
Timeline
Teacher's Assistant
Dallas Isd
09.2018 - 02.2025
Clerk
Dallas County District Attorney's Office
05.2008 - 08.2013
Clerk
First American Tax and Real Estate
10.2004 - 05.2008
Diploma - Graphic Design
Skyline High School
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