Summary
Overview
Work History
Education
Skills
Timeline
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Ramona Gerth

Burlington,WI

Summary

Dynamic Human Resources Assistant at Amazon with expertise in employee relations and conflict management. Successfully enhanced retention rates through strong relationship building and efficient onboarding processes. Proficient in HR software and maintaining personnel records, ensuring compliance with HR policies while streamlining administrative tasks for improved departmental efficiency.

Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.

Overview

31
31
years of professional experience

Work History

Human Resources Assistant

Amazon
10.2015 - 03.2024
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized for over 2500 employees.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Coordinated employee training programs to promote professional development and skill enhancement.
  • Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
  • Managed confidential employee records, safeguarding personal and professional information.
  • Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.
  • Addressed employee grievances, facilitating conflict resolution and maintaining positive work atmosphere.

Business Manager

Tasch Chevrolet-GMC
03.1993 - 03.2006
  • Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.
  • Reduced loan processing time by implementing efficient workflow management systems.
  • Consistently met sales targets through proactive client outreach and relationship building efforts.
  • Improved loan approval process efficiency by streamlining documentation and application procedures.
  • Negotiated favorable terms with borrowers during loan restructuring processes, improving repayment success rates.
  • Ensured compliance with federal regulations by maintaining up-to-date knowledge of lending guidelines and consistently updating company policies.
  • Managed a diverse portfolio of loans, ensuring all accounts remained current and well-maintained through diligent oversight.
  • Developed strategies for effective risk assessment, minimizing default rates on loans issued.
  • Facilitated successful loan closings by coordinating closely with title companies, attorneys, and other involved parties.
  • Approved loan applications based on customer creditworthiness and provided detailed financial advice.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Processed loan applications and monitored progress from start to finish.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Assisted customers with completing loan applications and other paperwork.
  • Developed and maintained relationships with customers, lenders and other third parties.

Education

Business Management

UW-Whitewater
Whitewater, WI

Skills

  • Administrative skills
  • Office administration
  • Maintaining files
  • Team player
  • Conflict management
  • Employee relations
  • Benefits administration
  • Human resources support
  • Employee onboarding
  • HR policies
  • Administrative support
  • Communication management
  • HR policies compliance
  • Business administration
  • High social awareness
  • HR software proficiency
  • Word processing
  • Administrative assistance
  • Personnel records maintenance
  • Employee engagement
  • Interviewing techniques
  • Affirmative action compliance
  • Microsoft office
  • Data entry
  • Employee data record keeping
  • Personnel documentation verification
  • Critical thinking
  • Relationship building
  • Human resources operations
  • Human resources standards
  • Employee orientation
  • Microsoft office and docusign

Timeline

Human Resources Assistant

Amazon
10.2015 - 03.2024

Business Manager

Tasch Chevrolet-GMC
03.1993 - 03.2006

Business Management

UW-Whitewater

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Ramona Gerth