Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RAMONA GOINS

Eastpointe,MI

Summary

Highly Motivated with aspirations to grow in a career in Healthcare & Real Estate. Often regarded as an exceptionally dependable coworker that thoroughly executes every project or task that advocates for delivering the best results in Patient-Care Settings. Adept in leadership, significantly enhanced patient protocols and medication authorization processes and adeptness in emergency response.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Registrar

Corewell Health
01.2024 - Current
  • Utilized effective communication skills when interacting with patients in order to explain treatments clearly.
  • Participated in regular meetings with senior management team members in order to review performance metrics.
  • Coordinated transfer of patients between departments or facilities according to established protocols.
  • Ensured that medication orders are properly authorized before being dispensed or administered.

Adult Caregiver

Michigan Department Of Health And Human Serivce
06.2023 - Current
  • Assisted in medication management including administering medications and tracking patient responses.
  • Created individualized plans of care for each client based on assessments of their needs and preferences.
  • Demonstrated ability to provide companionship and emotional support to elderly patients.
  • Maintained accurate records of vital signs, treatments administered, changes in condition or behavior.
  • Responded quickly in emergency situations using sound judgment and appropriate action.

Lead Patient Access Representative

Ascension
09.2020 - 12.2023
  • Managed patient access services including patient registration, authorization, and eligibility/insurance verification
  • Enter information using Ecare system, Micro Focus, Epic, and Rumba systems
  • Identify correct billing information and coding
  • Provided customer service support in a timely and professional manner
  • Trained and coached new staff on patient access processes and procedures.

Education

Certificate of Achievement - Real Estate

Michigan Institute of Real Estate
Southfield, MI
06.2023

High School Diploma -

Lakeview High School
St. Clair Shores, Michigan
06.2021

Skills

  • Conflict Resolution
  • Interpersonal communication
  • Teaching
  • Er Experience
  • Data Entry
  • Inventory Control
  • Leadership Skills
  • AED/CPR
  • Online Branding
  • Staff Management
  • Medical Terminology
  • Compassionate Patient Care
  • Empathy and Compassion
  • Patient Management

Certification

CPR / AED / First-Aid

Timeline

Senior Registrar

Corewell Health
01.2024 - Current

Adult Caregiver

Michigan Department Of Health And Human Serivce
06.2023 - Current

Lead Patient Access Representative

Ascension
09.2020 - 12.2023

Certificate of Achievement - Real Estate

Michigan Institute of Real Estate

High School Diploma -

Lakeview High School

Similar Profiles

CREATE PROFILE
RAMONA GOINS