Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Ramon A. Gomez Rodriguez

Monroe,NY

Summary

Dynamic leader with a proven track record at The Nuttery, enhancing sales growth and team performance through expert relationship building and Microsoft Suite software proficiency. Excelled in strategic planning and efficient operational control, achieving significant business development milestones. Skilled in motivational techniques and project management, consistently exceeding employer expectations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

The Nuttery
Monroe, NY
07.2022 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Ensured customer satisfaction by overseeing sales processes and product standards.
  • Directed training sessions for team members.
  • Worked with diverse departments to plan and execute strategic initiatives.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Optimized service levels by delegating responsibilities according to team capabilities.
  • Enhanced skills of store staff through diverse coaching methods.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Facilitated strategic decision-making through comprehensive report assessment.
  • Focused decisions on future goals through planning.

Retail Store Clerk

The Nuttery
Monroe, NY
06.2021 - 07.2022
  • Maintained knowledge of current sales and promotions, policy changes.
  • Organized backroom stock and assisted with inventory counts as needed.
  • Assisted management with floor moves, merchandising initiatives, display maintenance.
  • Worked closely with team members to ensure efficient operations of the store.
  • Provided excellent customer service by being knowledgeable about products sold in the store.
  • Conducted price verifications for special orders or clearance items per management request.
  • Followed loss prevention procedures including monitoring suspicious behavior from customers or employees.
  • Inspected returned items for defects before returning them into inventory or offering refunds and exchanges.
  • Assisted customers in locating desired items, answered product questions and provided information on product features.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Located items for customers and helped complete purchases by processing payments with system.
  • Answered phone calls to assist customers with questions and orders.

Barista

The Nuttery NY
Kyrias Joel , NY
12.2020 - 06.2021
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Assisted with catering orders for corporate clients or private parties upon request.

Education

High School Diploma -

Monroe Woodbury Highschool
Central Valley, NY
06-2019

Skills

  • Stock management
  • Human resource policies
  • Motivational techniques
  • Order management
  • Relationship building and management
  • Business development
  • Promotional planning
  • Performance monitoring
  • Financial oversight
  • Sales growth
  • Documentation expertise
  • Incident reporting
  • Store opening and closing
  • Budget administration
  • Point of sale systems
  • Spanish fluency
  • Project management
  • Microsoft SQL server
  • Microsoft Suite software proficiency
  • Financial statement preparation
  • Accounts payable and receivable

Languages

English
Professional
Spanish
Professional

Certification

  • Google Data Analytics Professional Certificate
  • Project Management
  • Microsoft 365 fundamentals

References

References available upon request.

Timeline

Assistant Store Manager

The Nuttery
07.2022 - Current

Retail Store Clerk

The Nuttery
06.2021 - 07.2022

Barista

The Nuttery NY
12.2020 - 06.2021

High School Diploma -

Monroe Woodbury Highschool

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Ramon A. Gomez Rodriguez