Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramona Green

Guyton

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success, offering 10 years of leadership in overseeing training and performance in a warehouse setting. Accomplished in maintaining smooth warehouse operations through obtaining goals for the day, planning and inter-departmental communications. Promotes safety, accuracy and company rules when monitoring employee performance and training new employees. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.


Multi-talented Assistant Manager possesses more than 13 years of retail management and sales expertise. Lead a team of 25+ direct reports and 80+ indirect reports. Skilled at increasing profits through effective sales training and troubleshooting profit-loss areas. Also worked closely with the direct sales delivery department and claims department to ensure all SOP's are followed consistently. Committed to boosting team morale and driving sales by fostering strong rapport with team members and customers. Manages staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster great customer service standards by coaching associates to address customer concerns and communicate with tact.


Overview

24
24
years of professional experience

Work History

Product Quality/Recovery Team Leader

IKEA Distribution Center
12.2021 - Current
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Streamlined internal processes, reducing project completion times and increasing overall efficiency.
  • Frequently inspected production area to verify proper equipment operation.

SDS Warehouse Team Leader

IKEA Distribution Center
05.2014 - 12.2021
  • Merchandising
  • Retail operations management
  • Project management abilities
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets
  • Increased productivity through cross-training and thorough training of both current employees and new hires
  • Provided information to shipping and receiving personnel regarding inventory stock

Assistant Manager

Walmart
05.2001 - 05.2014
  • Delegated daily tasks to team members to optimize group productivity
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
  • Collaborated with store manager to develop strategies for achieving sales and profit goals
  • Directed and led employees, supervising activities to drive productivity and efficiency
  • Enforced company policies and procedures to strengthen operational standards across departments

Education

Associate of Science - Nursing

Xavier University of Louisiana
New Orleans, LA

Associate of Science - Nursing

Armstrong State College
Savannah, GA

Skills

  • Problem-solving
  • Attention to detail
  • People management
  • Work Planning and Prioritization
  • Workflow management
  • Teamwork and collaboration
  • Overseeing daily activities
  • Quality improvement

Timeline

Product Quality/Recovery Team Leader

IKEA Distribution Center
12.2021 - Current

SDS Warehouse Team Leader

IKEA Distribution Center
05.2014 - 12.2021

Assistant Manager

Walmart
05.2001 - 05.2014

Associate of Science - Nursing

Armstrong State College

Associate of Science - Nursing

Xavier University of Louisiana
Ramona Green