Ramona Hague
Surprise,Arizona
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Thrives in busy atmospheres while providing excellent customer service.
Overview
25
25
years of professional experience
Work History
Exterminator
Bug Bombers LLC
Surprise, AZ
09.2023 - 06.2026
- Conducted thorough inspections to identify pest infestations and determine treatment plans.
- Applied pesticides and treatments following safety protocols and regulations effectively.
- Educated clients on preventive measures to minimize future infestations and maintain a pest-free environment.
- Maintained accurate records of services rendered, treatments applied, and client communications for compliance purposes.
- Built strong relationships with clients, earning trust through professionalism, reliability, and consistent results.
Financial Professional Associate
Black Hills Federal Credit Union
Rapid City, SD
01.2016 - 03.2023
- Conducted risk assessments to ensure compliance with regulations, safeguarding organizational integrity.
- Conducted regular audits of cash drawers to ensure compliance with financial standards and reduce discrepancies.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Managed customer inquiries and resolved issues, enhancing overall satisfaction with banking services.
- Maintained an average of 70 plus calls daily assisting members with on-line services, card issues and account questions. Applied and funded loans.
Cosmetologist Manager
Great Clips
Rapid City, SD
10.2001 - 05.2016
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Cultivated a positive team environment through mentoring and support for colleagues.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Controlled costs to keep business operating within budget and increase profits.
- Implemented efficient scheduling practices to optimize appointment flow and reduce wait times.
Education
High School Diploma -
Sturgis Brown High School
Sturgis, SD1991
Skills
- Customer service
- Call center experience
- Quality assurance
- Documentation and reporting
- Cross-functional teamwork
- Complaint resolution
- Data entry
Timeline
Exterminator
Bug Bombers LLC
09.2023 - 06.2026
Financial Professional Associate
Black Hills Federal Credit Union
01.2016 - 03.2023
Cosmetologist Manager
Great Clips
10.2001 - 05.2016
High School Diploma -
Sturgis Brown High School