Ramona Haines
Marlton,Individual
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
Work History
Registered NURSE
Seabrook Addiction Treatment Center
Bridgeton, New Jersey
07.2020 - 11.2020
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Provided direct patient care, stabilized patients and determined next course of action.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient reactions to drugs and carefully documented findings.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Sales Associate/Cashier
Staples
Marlton, New Jersey
05.2015 - 07.2020
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Connected with customers to support positive transaction experiences and address service concerns.
- Operated POS terminals and cash drawer balancing.
- Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Hostess/Cashier
Red Diner
Southhampton, New Jersey
06.2013 - 05.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Registered Nurse
Thomas Jefferson University Hospital
Philadelphia, Pennsylvania
04.1999 - 11.1999
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Provided direct patient care, stabilized patients and determined next course of action.
- Implemented medication and IV administration, catheter insertion and airway management.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
Education
Associate of Science - Nursing
Camden County Community College
Blackwood, NJ12.1999
Associate of Applied Science - Nursing
Helene Fuld School of Nursing
Blackwood, NJ01.1999
Skills
- Patient Care Assessment
- Equipment and Instrument Sterilizatoin
- Diet and Nutrition
- Blood Draw and Sample Collection
- Preventive Healthcare
- Clear Patient Communication
- Wound Management
Timeline
Registered NURSE
Seabrook Addiction Treatment Center
07.2020 - 11.2020
Sales Associate/Cashier
Staples
05.2015 - 07.2020
Hostess/Cashier
Red Diner
06.2013 - 05.2015
Registered Nurse
Thomas Jefferson University Hospital
04.1999 - 11.1999
Associate of Science - Nursing
Camden County Community College
Associate of Applied Science - Nursing
Helene Fuld School of Nursing
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