Summary
Overview
Work History
Skills
References
Timeline
Generic

Ramona Ketsdever

Summary

Driven and decisive Human Resource Professional offering 23+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.

Overview

25
25
years of professional experience

Work History

Regional Human Resources Manager

Equus Workforce Solution
10.2023 - Current
  • Supports the assigned region in meeting performance goals by understanding business objectives and providing human resource counsel and guidance that align with project/center performance objectives, company culture and provides solutions to employee and operational issues
  • Meets regularly with assigned region’s field Human Resources staff to inform, equip, and inspire excellence in the areas of employee relations, training and development, regulatory compliance, performance management and investigative acumen
  • Works proactively to coach and train field Human Resources staff in best practices with regard to recruiting, hiring/on-boarding and retention
  • Ensures company compliance with all Employment/Labor laws and regulations as well as company policy
  • Visits regularly all operations within assigned region to champion culture, celebrate success, assess human resource performance, and provide technical assistance.

Human Resource Generalist

Daicel Safety Systems Americas, Inc.
09.2022 - 10.2023
  • Supports the Human Resources Department by assisting with all departmental functions
  • Provides guidance and counsel to managers, supervisors, and employees on a variety of issues to include employee relations, conflict resolution, interpersonal communications, effective group interaction, etc
  • Prepares employee separation notices and related documentation, conducts and or facilitates the administration of exit interviews to determine reasons for separations.

SR Human Resource OPS Consultant

Valleywise Health Care Org.
12.2021 - 09.2022
  • Conducts Research to identify issues and provide advice and recommendations for resolving Daily HR challenges
  • Maintained an assigned 124 service lines within the Hospital network to assist leadership with Employee relation investigation and resolution
  • Partnered with Teamwork on improving HR operations with Employee relations issues
  • Ensure compliance with State and Federal laws in accordance with Hospital policy.

Human Resource Business Partner

Buena Vista Detox and Recovery Center
09.2020 - 07.2021
  • Responsible for coordinating the Human Resources department functions of hiring, retention, termination, personnel records, Allied Health Employee Records, compensation, and NEO classes
  • Worked directly with Campus Directors and leadership with all employee relations issues
  • New Facility State Audit

Human Resource Coordinator

Arizona Orthopedic and Surgical Specialty Hospital
10.2014 - 09.2020
  • Responsible for coordinating the Human Resources department functions of hiring, retention, termination, personnel records, Allied Health Employee Records, compensation, benefits process
  • Maintain accurate and confidential records of hiring, on-boarding and exit interviews
  • Maintains I-9 Verify, Advantx system, maintains regulatory requirements, always maintains patient confidentiality.

Human Resource Manager

Lowes HIW Inc.-Casa Grande, Arizona
06.2006 - 03.2014
  • Responsibilities include but are not limited to anticipating talent needs and addressing them through proactive and effective recruiting, staffing and training; Motivate and retain existing talent by anticipating human resource issues in the store through consistent and effective application of Lowe’s policies, management practices, and legal requirements; Maintain the good faith action plan per company guidelines within the local community; Team building by coordinating events at store level to motivate and celebrate employees and to embrace a team/family environment; Maintained all CDL certification for local delivery drivers.

Personnel Training Coordinator/Human Resources Department

Sam's Club
02.2005 - 06.2006
  • Conducted hiring, training, and development of new employees; Maintained and conducted audits of all personnel records and files; Motivate and retain existing talent by anticipating human resource needs in the store through consistent and effective application of Wal-Mart, Inc
  • Policies; Facilitated benefit packages as well as policy and procedures.

Front End Supervisor

Sam’s Club-Gilbert, Arizona
01.1999 - 06.2006
  • Supervised all front-end employees and oversaw yearly performance evaluations; Developed weekly employee schedules; Finalized all cash office duties including the verification of funds for daily deposits; Additional duties encompasses resolving membership concerns.

Skills

  • Labor Relations
  • Recruitment Strategies
  • Training Development
  • Talent Acquisition
  • Diversity and Inclusion
  • Performance Management
  • Employee Relations
  • Workplace Diversity Cultivation

References

References available upon request.

Timeline

Regional Human Resources Manager

Equus Workforce Solution
10.2023 - Current

Human Resource Generalist

Daicel Safety Systems Americas, Inc.
09.2022 - 10.2023

SR Human Resource OPS Consultant

Valleywise Health Care Org.
12.2021 - 09.2022

Human Resource Business Partner

Buena Vista Detox and Recovery Center
09.2020 - 07.2021

Human Resource Coordinator

Arizona Orthopedic and Surgical Specialty Hospital
10.2014 - 09.2020

Human Resource Manager

Lowes HIW Inc.-Casa Grande, Arizona
06.2006 - 03.2014

Personnel Training Coordinator/Human Resources Department

Sam's Club
02.2005 - 06.2006

Front End Supervisor

Sam’s Club-Gilbert, Arizona
01.1999 - 06.2006

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Ramona Ketsdever