Ramona Langham
Flagstaff,Arizona
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
Work History
Registered Nurse, Medical-Surgical Unit
Flagstaff Medical Center, NAH
07.2019 - Current
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Educated family members and caregivers on patient care instructions.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Managed patient pain relief and sedation by providing non-pharmacological and pharmacological interventions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Licensed Practical Nurse
Little Colorado Medical Center
06.2018 - 04.2019
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Responded to patient requests with appropriate clinical and personal assistance.
- Comforted and counseled patients and families throughout care process.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Medical Supervisor
BPL Plasma Donation Center
02.2016 - 06.2018
- Oversee operations of healthcare facility.
- Maintained a safe and healthy work environment by enforcing strict adherence to infection control protocols, minimizing the risk of communicable diseases.
- Fostered a collaborative work environment by promoting teamwork and open communication among staff members.
- Performed health assessments to insure patients were in good health to donate.
- Trained all staff, providing direct supervision, ongoing staff development.
- Improved patient satisfaction rates through attentive supervision of medical staff and implementation of quality improvement initiatives.
Education
Associate of Science - Nursing
Northland Pioneer College
Holbrook, AZ05.2019
Skills
- Direct Patient Care
- Delegation and Motivation
- Attention to Detail
- Patient consultation
- Decision-Making
- Clear Patient Communication
- Compassionate and Caring
- Nonviolent Crisis Intervention
- Nursing Performance Assessment
- Diabetes management
- Medication and IV administration
- Training staff
Accomplishments
Awarded the Daisy Award 2019
Timeline
Registered Nurse, Medical-Surgical Unit
Flagstaff Medical Center, NAH
07.2019 - Current
Licensed Practical Nurse
Little Colorado Medical Center
06.2018 - 04.2019
Medical Supervisor
BPL Plasma Donation Center
02.2016 - 06.2018
Associate of Science - Nursing
Northland Pioneer College
Similar Profiles
Brooke PerrucciBrooke Perrucci
Nursing Student at Flagstaff Medical Center, NAHNursing Student at Flagstaff Medical Center, NAH
Brianna Stevens, RN-BCBrianna Stevens, RN-BC
Registered Nurse, Travel - Flex Pool at Flagstaff Medical Center, NAHRegistered Nurse, Travel - Flex Pool at Flagstaff Medical Center, NAH
Madeline CripeMadeline Cripe
Telemetry Technician at Flagstaff Medical Center, NAHTelemetry Technician at Flagstaff Medical Center, NAH