Ramona Long
Louisville,MS
Summary
Dedicated job seeker with proven ability to meet organizational needs through consistent and efficient practices. Expertise in managing high-pressure situations and adapting to new challenges to strengthen brand presence. Highly organized and motivated, with strong time management skills applicable in various environments. Actively pursuing entry-level roles to further develop skills while contributing to company success.
Overview
26
26
years of professional experience
Work History
Team Lead
Polo Custom Products
Louisville, Mississippi
12.2023 - Current
- Supervised daily operations and ensured workflow efficiency among team members.
- Coordinated production schedules to meet customer demands and deadlines.
- Assisted in implementing process improvements to enhance productivity.
- Facilitated communication between departments to streamline operations.
- Managed inventory levels and conducted regular stock assessments.
Personal Care Provider
Private Individual
Louisville, Colorado
01.2021 - 11.2023
- Provided personal care and support to clients with daily living activities.
- Assisted clients with mobility and transportation to appointments and activities.
- Maintained a clean and safe environment for clients in their homes.
- Communicated effectively with families regarding client needs and progress.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
General Production Laborer
Tyson Foods
Carthage, MS
08.2016 - 12.2020
- Maintained cleanliness and organization of work areas to ensure safety standards.
- Followed strict safety protocols while handling tools and equipment daily.
- Inspected products for quality assurance, identifying defects or inconsistencies.
- Collaborated with team members to meet daily production goals effectively.
- Ensured compliance with company policies and regulations at all times.
- Operated a variety of hand and power tools to assemble components and products.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Separated products according to weight, grade and size of material to produce final product.
House Keeper
Private Home
Louisville, MS
11.2015 - 07.2016
- Performed laundry duties, including washing, drying, and folding clothes efficiently.
- Sanitized bathrooms regularly to ensure a safe and hygienic environment.
- Managed kitchen cleanliness by washing dishes and tidying surfaces daily.
- Assisted with seasonal deep cleaning tasks throughout the residence as needed.
- Emptied trash receptacles throughout the property.
- Maintained cleanliness and organization in all living areas of the private home.
- Followed safety procedures when handling hazardous materials.
- Waxed and polished wood furnishings to restore faded appearance.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Assistant Manager
Dollar General
Kosciusko, Mississippi
03.2012 - 12.2015
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed inventory levels and ensured accurate stock replenishment procedures.
- Oversaw staff performance evaluations and provided constructive feedback regularly.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
Production Technician
Polo Custom Products
Louisville, Mississippi
01.2011 - 02.2012
- Operated machinery to assemble custom products efficiently.
- Collaborated with team members to meet daily production targets.
- Followed safety protocols to maintain a secure work environment.
- Managed inventory levels and reported shortages promptly.
- Monitored production processes, identified problems, and took corrective action when necessary.
- Recorded daily production data into an electronic database system for tracking purposes.
- Performed quality control checks on products to ensure compliance with standards.
- Verified accuracy of finished goods prior to shipment from the facility.
- Adhered to safety protocols and regulations to ensure a safe working environment for all employees.
- Kept production logs and maintained job material inventory.
Child Care Provider
Private Individual
Louisville, Mississippi
12.2009 - 11.2010
- Supervised daily activities and ensured safety of children in home environment.
- Planned and implemented engaging educational activities for varied age groups.
- Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
- Communicated effectively with parents regarding children's development and daily routines.
- Managed behavioral issues with patience and positive reinforcement techniques.
- Maintained cleanliness and organization of play areas and children's belongings.
- Encouraged positive interactions between children by providing supervision at all times.
- Assisted children in development of social, communication and problem-solving skills.
Table Games Floor Supervisor
Pearl River Resort Hotel and Casino
Philadelphia, Mississippi
07.1999 - 11.2009
- Supervised daily operations of table games to ensure compliance with regulations.
- Promoted positive guest relations by resolving disputes quickly and offering complimentary services.
- Trained and mentored staff on game procedures and customer service standards.
- Monitored gaming activities for fairness and adherence to house rules.
- Observed gamblers' behavior for signs of cheating such as marking, switching or counting cards and notified security staff promptly.
- Managed staffing needs for table games area, ensuring adequate coverage was available during peak hours.
- Recruited qualified personnel for open positions within the Table Games Department.
- Maintained positive relationships with players, providing exceptional customer service when needed.
- Answered patron questions about gaming machine functionality and explained how to properly use devices.
Education
GED -
East Central Community College
Decatur, MS02-2001
Skills
- Communication skills
- Inventory management
- Time management
- Problem solving
- Safety compliance
- Quality assurance
- Teamwork and collaboration
- Deadline adherence
- Customer service
- Scheduling and planning
- Retail operations management
- Empathy in caregiving
- Task delegation
- Conflict resolution
- Multitasking capacity
Timeline
Team Lead
Polo Custom Products
12.2023 - Current
Personal Care Provider
Private Individual
01.2021 - 11.2023
General Production Laborer
Tyson Foods
08.2016 - 12.2020
House Keeper
Private Home
11.2015 - 07.2016
Assistant Manager
Dollar General
03.2012 - 12.2015
Production Technician
Polo Custom Products
01.2011 - 02.2012
Child Care Provider
Private Individual
12.2009 - 11.2010
Table Games Floor Supervisor
Pearl River Resort Hotel and Casino
07.1999 - 11.2009
GED -
East Central Community College
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