Ramona Luerding

Mount Carmel Senior Living

11.1998 - 07.2023

Oversaw Rehabilitation Unit consisting of 12+ patients at any given time, ensuring seamless patient transition through creating personalized Care Plans.
Participated in development and implementation of quality improvement initiatives to elevate healthcare standards.
Managed a team of 4-6 Certified Nurse Assistants (CNAs) and 2-3 Certified Medical Technicians (CMTs) at any given time.
Facilitated daily communication with doctors and labs via telephone, while maintaining electronic charting through PointClick Care.
Reached out and spoke with multiple doctors and labs daily, via telephone daily.
Skillfully conveyed patient updates to families, medical personnel, and staff, offering diagnostic insights, treatment options, and wound care guidance.
Communicated needs and updates about patients to families, medical personnel and staff - ensuring all parties are well-informed of current conditions.
Providing diagnostic information, treatment possibilities, disease management and wound care advice.
Coordinated labs, appointments, transportation, medical procedures, x-rays, and other outpatient medical procedures with pharmacies, local hospitals, etc.
Analyzed patient assessments and laboratory data. Recorded and documented electronically, and communicated results to care teams/families.
Assisted in developing and coordinating transfers, discharges and admissions to establish smooth transition of patients.
Provided invaluable emotional support to patients and families in challenging situations.