Ramona Medina
Stockton,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Waltmart
Stocking
Stockton, CA
10.2021 - 12.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
In-Home Daycare Provider
Medina Daycare
Stockton, CA
09.2005 - 10.2019
- Provided a safe, nurturing and stimulating environment for the children.
- Organized activities such as games and outdoor play to encourage physical development.
- Prepared meals and snacks for the children according to their individual dietary needs.
- Changed diapers and assisted with bathroom routines.
- Developed age-appropriate curriculums that met the developmental needs of each child.
- Kept detailed records of daily activities and health information regarding each child.
- Performed light housekeeping duties related to childcare, such as washing bottles, tidying up toys and cleaning surfaces.
- Helped with homework assignments when needed.
- Taught basic skills such as color, shape, number recognition, personal hygiene, manners and social skills.
- Read books aloud to stimulate language development among the children.
- Maintained accurate records of attendance, immunizations and other relevant information for each child.
Education
High School Diploma -
South Gate Senior High School
South Gate, CA06-1983
Skills
- Flexible and Adaptable
- Calm Under Pressure
- Public Speaking
- Critical Thinking
- Interpersonal Communication
- MS Office
- Organizational Skills
- Multitasking
- First Aid/CPR
- Computer Skills
Languages
Spanish
Professional
Timeline
Waltmart
Stocking
10.2021 - 12.2021
In-Home Daycare Provider
Medina Daycare
09.2005 - 10.2019
High School Diploma -
South Gate Senior High School