Ramona Rivera-Brock

• Maintained robust self-motivation throughout tasks.
• Thrived while working alone or with colleagues.
• Worked alongside medical providers to ensure comprehensive behavioral health solutions.

Advocated and engaged in IEP services.

• Implemented specific plans utilizing targeted analysis.

• Performs activities related to individual services plans for conformity with federal and/or agency standards; coordinates and monitors the delivery of waivered services to ensure the federal requirements for reimbursement are met and maintained and monitors completion of appropriate documentation; develops social service evaluations and service recommendations; oversees and supports continuity of care and waiver benefits; monitors development and ensures maintenance of individual files including required documentation; provides information and support to individuals and families in obtaining and maintaining social services benefits to ensure continued waiver eligibility; provides guidance and support to individual and/or family members in locating appropriate providers in the community; convenes, chairs and facilitates interdisciplinary/planning support team meetings to develop, review and/or modify individual service plans; coordinates integration of day program, residential, medical and other services provided to each individual and ensures service delivery; assists with identifying the need for evaluations, scheduling of evaluations and monitors completion; acts as liaison and provides technical assistance to service providers and monitors compliance with departmental and waiver policies and procedures; maintains regular contact and provides supportive guidance to assigned individuals and their families; gives information to individuals and/or call-in's, guardians and families regarding their legal rights, departmental policies and procedures, services provided and encourages participation in service planning process; schedules program reviews and monitors implementation of specific program recommendations; ensures that legal and financial documents are completed in a timely manner; informs appropriate supervisor and regional administrative staff when services are not or cannot be provided; performs related duties as required

• Provide urgent care to children, adolescents and families in crisis
• Provide intervention
• Provide brief counseling, information and referral services
• Provide suicidal assessment
• Provide behavioral assessment
• Provide safety planning
• Provide brief family therapy
• Provide advocacy
• Coordinate referrals for services

• Launched an initiative to establish group-based play therapy sessions catering to adults with developmental challenges alongside placement teams.
• Directed staff in implementing comprehensive care services involving counseling, emergency response strategies, proper documentation, and tailored recovery plans.
• Coordinated cross-functional collaboration through quarterly meetings with therapists, residential staff, and employment specialists.
• Delivered behavior modification strategies to individuals managing chronic mental health conditions.
• Monitored behavioral data regularly to support clinical decision-making.

• Interviewed criminal defendants with mental illness and their families to obtain information relevant to competency, mitigation, and post-release planning
• Prepared psychosocial histories of criminal defendants
• Collaborated with professionals in community, participated in the 'RFP' request for proposal process to transition individuals from institutional living to community living
• Researched psychotic disorders, suicide risk assessment, and other topics relevant to forensic cases
• PICA diagnosis, and empathy coaching trainer for the residential staff
• Psycho education (health mandates

• Co-facilitated anger management groups and skills group for at risk youth ages 16-24
• Daily monitoring of customer contacts, activities, monitored urinalysis and tracked specimens, and logged in results
• Conducts assessments of youth needs and coordinates referrals to CRT programs and initiatives
• Identify and provide outreach and engagement functions to clients with mental health, addiction and co-occurring disorders

• Provided study skills, SAT prep services for high school students that come from socioeconomically disadvantaged backgrounds providing an opportunity for potential first generation college graduates
• Coordinated with the site supervisor to assess and facilitate appropriate level of services for the adolescence during the six week summer program for academic services
• Documented progress and collaborated with the children to develop career and academic planning
• Math tutoring
• Essay Writing editing

• Implemented behavior modification, and crisis intervention services to adults with chronic mental illness and developmental disabilities in an ICF residential group home
• Performed residential management services, prepared teaching plans, and monitored medications

GPA: 3.79

WCSU offers a Master of Science degree in Counselor Education. We are a 60-credit, part-time evening program designed to be completed in three years. We offer concentrations in Clinical Mental Health Counseling (CMHC) and School Counseling (SC); both are accredited by the Council for Accreditation of Counseling and Related Educational Programs (CACREP).

The Health Education PreK-12 Certification program is to develop the skills and competencies for candidates seeking initial health education certification in Connecticut in grades Pre-K-12. This program is accredited by the Council for the Accreditation of Educator Preparation (CAEP) and is nationally recognized by the Society of Public Health Education (SOPHE).