Ramona Taylor
Lewisville,TX
Summary
I am a hard and dedicated worker always looking for opportunities to grow. I am excited about taking steps to better my life and career. Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Office Coordinator
Pharmacy Specialists
Highland Village, TX
05.2021 - 08.2024
- Assisted with the coordination of office operations and procedures including filing systems, record keeping, data entry, and bookkeeping.
- Assisted with onboarding new hires by providing orientation information and training materials.
- Maintained an organized filing system for confidential laboratory documents, such as reports and customer records.
- Managed calendars for laboratory staff members, ensuring all appointments were recorded accurately.
- Answered phone calls, provided information and connected callers to appropriate personnel.
Customer Service Representative
Ameristar Casino
Vicksburg, MS
11.2022 - 11.2023
- Maintained accurate records of transactions for auditing purposes.
- Managed customer complaints in an efficient manner while ensuring customer satisfaction.
- Maintained cleanliness of the gaming area by performing periodic cleaning tasks.
Administrative Assistant
Beechwood Elementary School
Vicksburg, MS
03.2015 - 05.2021
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Developed project plans for various tasks assigned by upper management.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Associate's - Office Systems
Hinds Community College
Vicksburg, MS01.2012
High School Diploma - General Studies
Vicksburg High
Vicksburg, MS01.2000
Skills
- Document Preparation
- Office Administration
- Office Equipment Maintenance
- Scheduling appointments
- Report Generation
- Telephone Etiquette
- Document Management
- Office inventory management
Certification
Pharmacy Technican Trainee, 08/01/24, 08/01/26
Additional Information
Learning meditation and their use.
Languages
English
Timeline
Customer Service Representative
Ameristar Casino
11.2022 - 11.2023
Administrative Office Coordinator
Pharmacy Specialists
05.2021 - 08.2024
Administrative Assistant
Beechwood Elementary School
03.2015 - 05.2021
Associate's - Office Systems
Hinds Community College
High School Diploma - General Studies
Vicksburg High
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