Ramona Turner
Chicago,IL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
30
30
years of professional experience
Work History
Administrative Assistant
Cook County Juvenile Probation
05.1989 - 05.2019
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Managed filing system, entered data and completed other clerical tasks.
- Created and updated records and files to maintain document compliance.
Education
Associate of Science - Business
Sawyer Business College
Oak Park, IL05.1989
Skills
- Relationship Building
- Social media knowledge
- OSHA Compliance
- Filing
Timeline
Administrative Assistant
Cook County Juvenile Probation
05.1989 - 05.2019
Associate of Science - Business
Sawyer Business College
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