Ramona Vazquez Garza
Richmond,TX
Summary
Dynamic Office Technician III with a proven track record at O&M, excelling in fast-paced environments through exceptional organizational skills and multitasking efficiency. Expert in leveraging Microsoft 365 and Outlook for seamless operations, significantly enhancing customer service and internal processes. Specializes in system management and event coordination, demonstrating a strong blend of technical proficiency and professional communication. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
36
36
years of professional experience
Work History
Office Technician III
O&M
12.1988 - Current
Provided excellent customer service to internal and external clients in a fast-paced office environment.
Managed incoming office service request email and phone calls by creating a work order for any work-related complaint issues.
Assisting in receiving all PO Invoices in a timely manner.
Operating SOR software system, ensuring all organizational systems are operating properly creating and closing preventive maintenance work orders.
Operating Archibus system, receiving and closing billable and nonbillable work orders.
Ensured Safety equipment was stocked and organized to support daily operations.
Recorded and maintained accurate data entry for maintenance employees for payroll purposes.
Assisted with event planning and coordination for events functions and meetings.
Provided clerical support by managing emergency calls in a timely prompt manner.
Education
Administrative Assistant - Administrative Assistance And Secretarial Science
Texas School of Business
Houston, TX12.1993
Skills
Strong organizational skills
Multitasking efficiency
Professional telephone etiquette
File Organization
Word
Excell
PowerPoint
Microsoft 365
Outlook
Bike riding, Reading and Community Services
I like to go for a ride bike after work and read family books in my spare time. I like to participate voluntarily with community services with my company.
Timeline
Office Technician III
O&M
12.1988 - Current
Administrative Assistant - Administrative Assistance And Secretarial Science
Texas School of Business
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