Ramona Arely Lizarraga

Kept detailed records of evidence and evidence storage inventories, double-checked procedures and monitored access to prevent unauthorized handling.

• Provided optimal support to investigations by staying up to date on processing procedures and how to handle high priority evidence.
• Collaborated with law enforcement investigators and court officials to determine evidence requirements and deliver timely, helpful support.
• Submitted evidence to supervisors, crime labs or court officials for legal proceedings.
• Transcribed pieces of recorded evidence for use in court cases and other legal proceedings.
• Skilled at working independently and collaboratively in team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in team setting, providing support and guidance.

• Coordinate Leave of absence and process claims and requests
• Ensure timely payment of weekly premiums
• Manage enrollments and determine employee eligibility
• Handle all benefits compensations
• Handle all reimbursements
• Update and keep employees records
• Advise employees of their benefits options
• Interact with employees and provide professionalism by phone, email or in-person to help them with information.
• Educated new hires about different benefit plans.
• Directed and controlled, medical, dental, and vision benefit packages.
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• Manage online, Phone and in-person room reservations
• Welcome Guests, check them in, distribute room keys and explain hotel's amenities
• Collected room Deposits, fees and payment
• Respond to guest issues and complaints in friendly, timely manner.
• Explain local amenities and attractions to guests
• Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs.

• Helping students communicate with other staff members
• Answering phones and taking messages
• File documents.