Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ramona (June) Vejar

Oceanside,CA

Summary

Decisive hospitality professional equipped to handle range of daily operations needs and emergency situations at properties. Ready for any challenge facing business or customers. Adapts quickly to changing needs and expertly resolves conflicts.

Overview

29
29
years of professional experience

Work History

In Room Dining Server

Seabird and Mission Pacific Hotels by Hyatt
Oceanside, CA
08.2022 - Current
  • Delivered exceptional customer service to all guests, ensuring satisfaction throughout dining experience.
  • Accurately took orders and promptly delivered food to guest rooms or suites.
  • Maintained cleanliness of work areas by regularly wiping down counters and cleaning spills.
  • Followed proper sanitation standards when handling food items to ensure safety.
  • Inspected completed meals for accuracy before delivery, upholding quality control standards.
  • Addressed guest complaints swiftly while maintaining a positive attitude and resolving issues effectively.
  • Engaged with patrons, sharing menu knowledge and promoting food and beverage upsells.
  • Processed transactions accurately using cash register and recorded sales paperwork.

Bed and Breakfast Owner

Featherbed Railroad Bed and Breakfast
Upper Lake, California
08.2015 - 07.2022
  • Streamlined guest check-in process, providing detailed information on hotel services.
  • Coordinated bookings for large groups, optimizing room rates for events and conferences.
  • Oversaw recruitment and hiring processes, enhancing team quality and efficiency.
  • Resolved guest complaints promptly, ensuring high levels of satisfaction.
  • Planned, prepared and served breakfast for up to 18 guests
  • Cultivated partnerships with local florists and restaurants, promoting vendor services to guests.
  • Managed schedules and prioritized tasks to meet service goals efficiently.
  • Led daily operations, implementing improvements for better workflow and guest experiences.

Hairdresser/Salon Owner

Self-employed/Salon Del Sol
Encinitas, CA
12.1995 - 08.2015
  • Conducted successful hair consultations with new clients to establish expectations for color, style, and cut.
  • Maintained clean, sanitary work environment to ensure safety for customers and staff.
  • Provided comprehensive hair treatments while staying current on trends to meet diverse client needs.
  • Processed appointments by answering phones, scheduling services, and handling transactions at reception desk.
  • Recommended styles based on thorough evaluations of clients' hair types and features.
  • Documented client preferences and services rendered for efficient future reference.
  • Cultivated relationships with 200 long-term clients through exceptional customer service and care.
  • Trained new staff on cutting, styling, and coloring procedures to enhance team performance.

Education

Cosmetologist - Cosmetology Education

Trendsetters Cosmetology School
‘Aiea, HI
10.1981

Skills

  • Promotions
  • Social media networking
  • Community relations
  • Dining reservations
  • Data management
  • Computer skills
  • Decision-making
  • Reliable and trustworthy
  • Flexible
  • Critical thinking
  • Planning & organizing
  • Problem resolution
  • Special event coordination

Accomplishments

  • Consistently maintained high customer satisfaction ratings. Continually awarded the TripAdvisor Certificate of Excellence Award and Airbnb Super Host Award, for our outstanding guest reviews.

Timeline

In Room Dining Server

Seabird and Mission Pacific Hotels by Hyatt
08.2022 - Current

Bed and Breakfast Owner

Featherbed Railroad Bed and Breakfast
08.2015 - 07.2022

Hairdresser/Salon Owner

Self-employed/Salon Del Sol
12.1995 - 08.2015

Cosmetologist - Cosmetology Education

Trendsetters Cosmetology School

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