Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ramona R Hopewell

Knoxville,TN

Summary

Experienced with overseeing medical office functions and patient scheduling. Utilizes strong organizational and multitasking abilities to maintain efficient office operations. Track record of effective communication and teamwork, ensuring high level of patient satisfaction.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Medical Office Coordinator

Fort Sanders Regional Medical Center’s Sleep Cente
06.2016 - Current
  • Working in the sleep center at Parkwest and now Fort Sanders, I learned several different task just in case I was needed in other areas. I have done patient check in/check out, preregistration for next day's patients, pulled folders for those patients, answered phones transferring them as needed, referrals, scheduled office visits for initial and follow up patients as well as scheduling for sleep studies. I now submit prior authorizations for sleep studies.
  • Other positions I held at Parkwest was patient registration in the emergency room and HUC in a new observation unit that was developed in January of 2020.

Youth Professional Development, Youth Services Coordinator and Program Director

Boys and Girls Clubs of the Tennessee Valley
01.2000 - Current
  • Filing, membership tracking, EAV, communicates with DHS as needed concerning children’s child care certificates, accepts child care fees, do bank deposits as needed, answers phone, typing letters as needed for parents and director, fax, copy, assist parents as needed, in charge of staff and children when director is out, in charge on most field trips, attends meetings and trainings as needed and cleans as needed.

Volunteer

Ameri Corp
09.2010 - 09.2011

PSA

Patria Foster Care Center
01.2008 - 01.2009
  • Sit in Knoxville area Hospitals with children whom have been taken from the homes due to child abuse and/or neglect, supervision of children when they have supervised visits with their parents, take children to appointments as needed by the caseworkers and assisted in the office as needed.

Education

Business Management - Health Concentration

Pellissippi State Technical Community College
Knoxville, TN
01.2009

Business Management -

Tusculum College
Knoxville, TN
01.2011

Business Systems Technology -

Tennessee Technology Center at Knoxville
Knoxville, TN
01.2003

Business Systems Technology -

Tennessee Technology Center at Knoxville
Knoxville, TN
01.1999

Skills

  • Keyboarding
  • Word
  • Excel
  • Power Point
  • Access
  • Transcription
  • Ten Key
  • Starclin
  • Cerner

Certification

Certificate in Administrative Assistance


BLS Certification

Timeline

Medical Office Coordinator

Fort Sanders Regional Medical Center’s Sleep Cente
06.2016 - Current

Volunteer

Ameri Corp
09.2010 - 09.2011

PSA

Patria Foster Care Center
01.2008 - 01.2009

Youth Professional Development, Youth Services Coordinator and Program Director

Boys and Girls Clubs of the Tennessee Valley
01.2000 - Current

Business Management -

Tusculum College

Business Systems Technology -

Tennessee Technology Center at Knoxville

Business Systems Technology -

Tennessee Technology Center at Knoxville

Business Management - Health Concentration

Pellissippi State Technical Community College
Ramona R Hopewell