Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ramon Arturo Tejada

Hollywood,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Industrial Machinery Technician and Salesman

Lamtrade, S.R.L.
Santo Domingo, National Distritic
03.2022 - 04.2024
  • Processed transactions using a point-of-sale system.
  • Replaced defective components or parts as needed.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Managed quality control and maintained high level of customer satisfaction.
  • Handled customer complaints in a professional manner.
  • Operated specialized diagnostic tools used to identify system faults.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.

Billing Officer

Empresa de Transmisión Eléctrica Dominicana (ETED)
Santo Domingo , National Distritic
01.2021 - 02.2022
  • Investigated unpaid invoices for potential disputes or irregularities.
  • Reviewed billing documents for accuracy and completeness.
  • Monitored collection of overdue payments from customers.
  • Generated monthly invoices for clients based on contract terms.

Credit Card Monitoring Officer

Banco Lopez De Haro
Santo Domingo, National District
12.2018 - 12.2020
  • Participated in training sessions designed to stay up-to-date on relevant laws governing the banking industry.
  • Generated reports detailing current customer account status, delinquency rates, and payment histories.
  • Monitored suspicious activity on customer accounts to prevent fraud or identity theft.
  • Coordinated with internal departments such as collections, risk management, fraud prevention, and legal services when necessary.
  • Provided customer service to credit cardholders by answering their questions and resolving their complaints.

Banking Services Officer

Banco BHD
Santo Domingo , National District
02.2014 - 11.2018
  • Reviewed loan applications and financial statements to evaluate creditworthiness of customers.
  • Drafted reports on various topics such as customer satisfaction or operational efficiency for senior management review.
  • Conducted regular staff meetings to review performance metrics and goals.
  • Resolved customer complaints in an effective manner.

Education

Excel Specialist

Parrales & Vasquez Consulting Training
Santo Domingo
04-2020

Professional Medical Visitor

Instituto De Mercadeo Farmaceutico IMEFA
Santo Domingo
05-2017

MS-Windows And MS-Office Specialist

Centro Tecnologico Universal CENTU
Santo Domingo
12-2015

English Course

Instituto Profesor Juan Bosch
Santo Domingo
01-2014

Data Entry Specialist

Centro Tecnologico Universal CENTU
Santo Domingo
06-2006

High School Diploma -

Liceo Ramon Matias Mella
Santo Domingo
06-2005

Some College (No Degree) - Industrial Mechanics

Universidad Tecnologica De Santiago UTESA
Santo Domingo

Skills

  • Equipment Maintenance
  • Mechanical Knowledge
  • Documentation And Reporting
  • Multitasking
  • Adaptability and Flexibility
  • Effective Communication
  • Professionalism
  • Excellent Communication

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Industrial Machinery Technician and Salesman

Lamtrade, S.R.L.
03.2022 - 04.2024

Billing Officer

Empresa de Transmisión Eléctrica Dominicana (ETED)
01.2021 - 02.2022

Credit Card Monitoring Officer

Banco Lopez De Haro
12.2018 - 12.2020

Banking Services Officer

Banco BHD
02.2014 - 11.2018

Excel Specialist

Parrales & Vasquez Consulting Training

Professional Medical Visitor

Instituto De Mercadeo Farmaceutico IMEFA

MS-Windows And MS-Office Specialist

Centro Tecnologico Universal CENTU

English Course

Instituto Profesor Juan Bosch

Data Entry Specialist

Centro Tecnologico Universal CENTU

High School Diploma -

Liceo Ramon Matias Mella

Some College (No Degree) - Industrial Mechanics

Universidad Tecnologica De Santiago UTESA

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Ramon Arturo Tejada