Ramond Henry
Harmony Public Schools
Houston,LA
16
years of professional experience
Knowledgeable Shop Estimator with strong background in assessing vehicle damage and estimating repair costs. Demonstrated expertise in creating accurate repair plans and ensuring client satisfaction through transparent communication. Proven ability to use negotiation and problem-solving skills to streamline repair processes and enhance team efficiency.
Work History
Classroom Teacher
4 Years 11 Months- Implemented diverse instructional strategies to accommodate varied learning styles.
- Developed engaging lesson plans aligned with curriculum standards.
- Assessed student progress through regular evaluations and feedback sessions.
- Collaborated with colleagues to enhance educational programs and initiatives.
- Collaborated with parents and guardians
- Curriculum writer and curriculum leader for technology applications.
- Classroom management.
Service Technician
5 Years 5 Months- Diagnosed and repaired customer devices, ensuring optimal functionality and performance.
- Provided technical support to customers, resolving issues efficiently and effectively.
- Conducted routine maintenance checks on equipment, enhancing service reliability.
- Trained new technicians on repair processes and customer service protocols.
- Provided customer estimates and quotes on damages.
Body Shop Estimator
2 Years 5 Months- Assessed vehicle damage to provide accurate repair estimates and recommendations.
- Implemented streamlined estimating procedures, reducing turnaround time for customer quotes.
- Collaborated with technicians to ensure thorough understanding of repair processes and timelines.
- Prepared detailed reports for insurance claims, enhancing communication between clients and insurers.
- Collaborated with management to develop marketing strategies that increased overall business revenue from new clients seeking body shop services.
- Developed strong relationships with vendors to ensure reliable delivery of high-quality parts and materials for repairs.
Trainee Plant Operator
2 Years 4 Months- Operated machinery and equipment to support production processes.
- Monitored production lines for quality assurance and efficiency.
- Assisted in training new operators on safety protocols and procedures.
- Conducted routine maintenance checks to ensure optimal equipment performance.
- Collaborated with team members to streamline workflows and improve output.
- Implemented best practices for safety compliance across operations.
- Documented production data to track performance metrics and improvements.
- Resolved operational issues promptly to minimize downtime and maintain productivity.
Education
Bachelor of Arts - Journalism And Mass Communication
- Honor Roll 2012-2013
- Basketball Scholarship Recipient
- 3.2 GPA
GED
- Awarded Basketball MVP
- Basketball Scholarship
- Honor Roll May 2008
- 3.5 GPA
- Ranked in Top 5% of class
Skills
Technology integration
Supply chain management
Budgeting skills
Curriculum development
Assessment strategies
Student engagement
Creative problem-solving
Academic evaluation
Curriculum evaluation
Auto body repair
Inventory management
Deadline oriented
Cost analysis
Repair estimation
Accomplishments
- Curriculum Design - Designed, developed and implemented daily lessons for 90 students.
- Perfect Attendance
- Data Organization - Organized scores of over 80 students into online database for parents' immediate access.
Timeline
Classroom Teacher
Harmony Public Schools
09.2021 - CurrentRead More
Service Technician
AT&T Mobility
01.2016 - 06.2021Read More
Body Shop Estimator
C & T Motorsports
08.2013 - 01.2016Read More
Trainee Plant Operator
Lafourche Parish Government
08.2010 - 12.2012Read More
Nicholls State University
Bachelor of Arts from Journalism And Mass Communication
Read More
Central Lafourche Highschool
GED
Read More