RAMONDA T. ELKEY
Hartford,CT
Summary
I view myself as a hardworking employee enthusiastic about learning in any aspect of the Transportation field inside and out. Pursues opportunities to learn new skills and contribute to the team or an organization's success. Offers strong administrative, relationship-building and problem-solving abilities. I'm organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Lastly, I consider myself to be a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I'm hopeful that my aforementioned skills will aid me in making an impact on any team and making a difference in the communities that I serve.
Overview
31
31
years of professional experience
Work History
Driver (Part Time)
Town Of South Windsor
12.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professionalism during each contact with the Seniors, staff and the public to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Transportation Manager
Pitney Bowes Presort Services
10.2018 - 11.2022
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Organized records of vehicles, schedules and completed orders.
- Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
- Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Enhanced equipment usage by establishing proper maintenance schedules, reducing downtime and repair costs.
- Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
Superintendent of Transportation
CT Transit
11.2013 - 08.2018
- I assisted the Division Manager with managed the day to day daily operations
- This consisted of managing bus operators & Transportation Supervisors, overseeing revenue service operations
- Problem solving, ensured compliance with the organization's federal, state, & local contractual requirements, ensuring a safety sensitive environment; assisting with coordinating Drug & Alcohol testing, helping to oversee investigations, reinforce company policies, ADA requirements as well as expectations, providing constructive feedback to improve performance
- I worked with the various departments throughout the organization as well as outside subsidiaries; such as working with the different municipalities throughout the Hartford Area, other Transportation Organizations as well as the different Marathon Foundations
- My responsibilities also consisted of assisting overseeing the specialized training of new supervisors
- I attended in-service training, seminars along with additional opportunities for professional development and handled any miscellaneous tasks assigned.
Transportation Supervisor
CT Transit
03.2004 - 11.2013
- I began my career as a bus operator; I operated a bus for 5 years before being promoted to a Transportation Supervisor
- My main duties were assisting with training of operators, dispatching, distributing work to the bus operators and to be an extension of management; making sure the day to day operations run efficiently & effectively
- In addition, coaching, counseling and documentation of any corrective action.
Bus Operator
CT Transit
09.1999 - 03.2004
- I operated a variety of buses (35'40'45'& 62'Articulated buses) safely along routes throughout the Greater Hartford Area
- I offered extreme care for special needs passengers, collected revenue via a fare box system & collect fares through additional fare mediums
- I ensured that all safety regulations were followed while on and off the road and operated within the realm of all Company Policies.
Machine Operator
Ensign Bickford
04.1999 - 03.2001
- I worked as a machine operator in the cap plant department
- My major job was producing powder & plastic explosives with different powder materials
- As a team leader of 15; I was monitoring co-teammates for safety, proper packaging and overseeing that documents were properly filed according to government regulations and also reporting back to my superiors.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Motor Transport Operator
United States Army
08.1993 - 01.2000
- I served a total 6 years in the Regular Army & Army Reserves
- My Military Occupational Specialty (MOS) was 88M (Motor Transport Operator - Truck Driver)
- I operated in an Engineer & Transportation Units
- As a soldier I had many responsibilities & some were training related and Leadership related
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Supported convoy security operations through effective coordination with military police units and adherence to established protocols.
- I ended my military career with the rank of an (E-4) Specialist
Education
Tiffin University (Online)
Tiffin, OH01.2007
Transportation And Materials Moving
Military Technical School - Military Occupational Specialty
FT Leonardwood, MI01.1994
High School Diploma -
Windsor High School
Windsor, CT01.1993
Skills
- Word
- Skilled in Excel
- Skilled in PowerPoint
- Skilled in Communications
- Customer Service
- Dispatching
- Informational Technology
- Valid Commercial Driver's License
- Problem-Solving
- Defensive Driving
- Safety Management
Timeline
Driver (Part Time)
Town Of South Windsor
12.2022 - Current
Transportation Manager
Pitney Bowes Presort Services
10.2018 - 11.2022
Superintendent of Transportation
CT Transit
11.2013 - 08.2018
Transportation Supervisor
CT Transit
03.2004 - 11.2013
Bus Operator
CT Transit
09.1999 - 03.2004
Machine Operator
Ensign Bickford
04.1999 - 03.2001
Motor Transport Operator
United States Army
08.1993 - 01.2000
Tiffin University (Online)
Transportation And Materials Moving
Military Technical School - Military Occupational Specialty
High School Diploma -
Windsor High School
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