Open To Work
Ramone Bradford
Mesa
Summary
Dynamic Fraud Recovery Analyst at Chase with a proven track record in fraud analysis and effective communication. Recognized for leadership in team initiatives and enhancing departmental processes. Skilled in Excel and relationship building, I excel at multitasking and creative problem solving to drive results and improve client satisfaction.
Overview
2026
2026
years of professional experience
Work History
Fraud Recovery Analyst
Chase
Tempe
08.2017 - Current
- As a fraud recovery analyst my job is to investigate cases for closed cards due to fraud and determine whether the transactions are indeed fraud or valid.
- It takes a few different skills to be successful in this position... Including great communication, detailed note taking, operating multiple systems simultaneously, as well as critical thinking.
- During my duration here I have been looked at as someone with great leadership skills, and have been asked to run team huddles as well as help come up with ideas on how to better the department and its structure.
Personal wardrobe stylist
Self-employeed
Phoenix
2010 - Current
- Curated fashion collections for diverse clients based on personal style and preferences.
- Provided personalized shopping experiences, guiding clients in selecting suitable garments.
- Communicated effectively with clients on their styling needs and preferences.
- Created looks that complemented the client's body type, style preferences, and occasion.
- Assisted clients in selecting wardrobe pieces for photoshoots and events.
Tech Support
Asurion
07.2014 - 06.2017
- As a support technician my duties included answering inbound calls from AT&T customers and helping them resolve their technical issues with their cell phones by trouble shooting.
- Also explaining the benefits they had that came along with their technical support insurance.
- After 2 years I became a PEER ADVISOR (team lead), responsible for helping and training the newer employees on our team.
Fulfillment Specialist
MDS Communications
01.2011 - 02.2013
- I was responsible for the fulfillment of the mail distribution process.
- I ensured that the donation letters were sorted correctly, operating the packaging machine, and restocking all new letters.
- I also kept an organized inventory of the donation letters as well.
Education
High School -
Hamilton High School
Chandler, AZ01.2003
Skills
- Customer service
- Excel
- Microsoft Excel
- Receptionist
- Retail sales
- Communications
- Investigation
- Fraud prevention
- Customer service
- Relationship building
- Multitasking
- Team building
- Microsoft Outlook
- Microsoft Word
- Effective communication
- Fraud analysis
- Customer relationship management
- Effective communication
- Attention to detail
- Creative problem solving
- Client consultation
- Time management abilities
Personal Information
Work Permit: Authorized to work in the US for any employer
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$25/hr - $1000/hrTimeline
Fraud Recovery Analyst
Chase
08.2017 - Current
Tech Support
Asurion
07.2014 - 06.2017
Fulfillment Specialist
MDS Communications
01.2011 - 02.2013
Personal wardrobe stylist
Self-employeed
2010 - Current
High School -
Hamilton High School