Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramon Emmanuel De Vales

Miami,FL

Summary

Dynamic team leader with a positive attitude and proven problem-solving skills, honed at Cold Stone Creamery. Successfully trained new employees and enhanced customer satisfaction through effective complaint resolution. Proficient in cash handling and inventory management, fostering a collaborative environment that drives team success and operational efficiency.

Overview

3
3
years of professional experience

Work History

Team Leader

Cold Stone Creamery
8448 SW 8th St
06.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Coordinated with leaders to uphold consistent standards in all shifts.
  • Gestiono el balance de la caja diariamente, al inicio y final del dia.

Work Practice

ONEI (Cuba)
Camagüey,Cuba
01.2022 - 09.2022

I learned how to work with fuel cards in the Versat-Sarasola system.

I learned how to manage payroll and inventory.

  • Learned and adapted quickly to new technology and software applications.

Education

Licenciado - Contabilidad Y Finanzas

Universidad Ignacio Agramonte
Camagüey, Cuba
12.2021

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Inventory counts

Timeline

Team Leader

Cold Stone Creamery
06.2023 - Current

Work Practice

ONEI (Cuba)
01.2022 - 09.2022

Licenciado - Contabilidad Y Finanzas

Universidad Ignacio Agramonte