Ramonica Smith
Green Bay,WI
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
CNA
HSHS St. Mary's Hospital
10.2022 - Current
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Educated patients and family members on best home care practices for healing and recovery.
- Documented patient information and care activities in electronic health record.
- Delivered high-quality care to [Type] patients in hospital facility.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
CNA
Bellevue Senior Living
10.2017 - 10.2022
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Factory Worker
Kelly Staffing Services
09.2017 - 10.2017
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected and adjusted work performed to meet expectations.
- Performed quality checks on finished products to identify and address discrepancies.
CNA
Innovative Services Inc
01.2017 - 10.2017
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Supported needs of [Number]+ residents under long-term care.
Shipping and Receiving Clerk
Toys"R"Us
11.2016 - 02.2017
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
Housekeeper
The Country Inn & Suites
10.2016 - 11.2016
- Disposed of trash and recyclables each day to avoid waste buildup.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Handled requests for extra linens, toiletries and other supplies.
Hostess and Cashier
Buffalo Wild Wings
03.2016 - 11.2016
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Used cash registers and credit card machines to cash out customers.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Accommodated special seating requests for guests to enhance satisfaction.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Provided patrons with estimated waiting times during peak service hours.
CNA
Birch Creek Assisted Living
01.2016 - 03.2016
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Supported needs of [Number]+ residents under long-term care.
Slot Representative
Oneida Bingo & Casino
01.2014 - 01.2016
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
Youth Advisory Council Member
Oneida Nation
09.2004 - 09.2009
- Assisted in organizing successful fundraising campaigns for various youth-oriented initiatives and programs.
- Developed strong communication skills through regular interactions with council members, local organizations, and the public.
- Demonstrated exceptional leadership skills while working closely with team members to complete important projects on time efficiently.
- Promoted positive change within the community by actively participating in local volunteer opportunities.
- Coordinated event logistics, including securing venues, organizing schedules, and managing communication with stakeholders.
- Enhanced Youth Advisory Council''s community outreach by organizing and participating in various events and workshops.
- Strengthened relationships between youth and local government officials by facilitating open discussions on pertinent topics.
- Exhibited strong public speaking skills while representing the Youth Advisory Council at community events and conferences.
- Collaborated with other councils or organizations to exchange ideas and resources for mutual benefit in serving respective communities.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Summer Youth Intern
Oneida Nation
06.2009 - 08.2009
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
- Introduced students to positive and creative outlets such as drawing and poetry.
- Created workshops for youth to improve communication skills, teamwork and cooperation.
Education
High School Diploma -
Seymour High School
Seymour, WI01.2014
Skills
- Patient Care
- Compassion and Empathy
- Basic Life Support
- Maintaining confidentiality
- Compassionate communication
- Reliable team player
- Complex Problem-Solving
- CNA Certification
- CPR Certification
- Calm Under Stress
Timeline
CNA
HSHS St. Mary's Hospital
10.2022 - Current
CNA
Bellevue Senior Living
10.2017 - 10.2022
Factory Worker
Kelly Staffing Services
09.2017 - 10.2017
CNA
Innovative Services Inc
01.2017 - 10.2017
Shipping and Receiving Clerk
Toys"R"Us
11.2016 - 02.2017
Housekeeper
The Country Inn & Suites
10.2016 - 11.2016
Hostess and Cashier
Buffalo Wild Wings
03.2016 - 11.2016
CNA
Birch Creek Assisted Living
01.2016 - 03.2016
Slot Representative
Oneida Bingo & Casino
01.2014 - 01.2016
Summer Youth Intern
Oneida Nation
06.2009 - 08.2009
Youth Advisory Council Member
Oneida Nation
09.2004 - 09.2009
High School Diploma -
Seymour High School
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