Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Ramonita Payton

Opa-locka,FL

Summary

Productive Phlebotomist offering 20 years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

30
30
years of professional experience

Work History

Plebotomist

Jackson North Medical Center
North Miami Beach, FL
01.2009 - Current
  • Collected specimen samples and transported to laboratory for processing.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Verified patient information prior to specimen collection.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Verified collection orders and communicated discrepancies to nurses.
  • Prepared and packaged specimens for courier transport.
  • Assisted in the training of new phlebotomists.
  • Processed samples accurately and efficiently.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Provided excellent customer service while interacting with patients.
  • Prepared specimens for transport to external laboratories.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Responded quickly and effectively to emergency situations.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Identified patients using proper procedures prior to specimen collection.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Maintained a clean, safe, and organized work environment.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.
  • Maintained updated knowledge through continuing education and advanced training.

Medical Assistant

Liberty City Health Center
Miami, FL
01.2005 - 01.2009
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Documented notes during patient visits.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Handled general office duties to support administrative staff during peak hours.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Organized charts, documents and supplies to maintain team productivity.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Educated patients about medications, procedures and physician's instructions.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patient examinations.

Warehouse Clerk

Seaboard Archive America
Miami, FL
01.1994 - 10.1995
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Maintained business operations by communicating with coworkers and managers.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Maintained inventory of shipping materials and supplies.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Compared and verified identifying information of outgoing shipments.
  • Prepared outgoing orders for shipment according to customer specifications.
  • Processed returns from customers and suppliers efficiently and accurately.
  • Stocked shelves with received products in designated areas.
  • Organized warehouse space by moving materials to appropriate locations.
  • Assisted with physical inventories as needed.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.
  • Provided general administrative support when necessary including filing paperwork, answering phones.

Education

Associate of Science - Medical Assisting

Florida National University
Hialeah, FL
06-2002

Skills

  • Blood Collection
  • Venipuncture
  • Donor Screening
  • Data Entry
  • Paperwork Processing
  • Medical Terminology Knowledge
  • Patient Support
  • Communication Abilities
  • Medical Records Review
  • Medical Records Maintenance
  • Medical Records Management
  • Patient Care
  • HIPAA Compliance
  • Specimen Preparation

Accomplishments

Human resources has received a letter from a patient stating her positive experience from me. I have received badge buddy recognitions form my fellow coworkers.

Languages

Spanish
Professional
creol
Elementary

References

References available upon request.

Timeline

Plebotomist

Jackson North Medical Center
01.2009 - Current

Medical Assistant

Liberty City Health Center
01.2005 - 01.2009

Warehouse Clerk

Seaboard Archive America
01.1994 - 10.1995

Associate of Science - Medical Assisting

Florida National University

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Ramonita Payton