Maria Fernanda Ramos

• Operate and calibrate Hologic Mammography equipment and perform Stereotactic Biopsies with Brevera Hologic.

• Lead the implementation of new software systems, enhancing patient care tracking and departmental efficiency.

• Troubleshoot PACS and other diagnostic imaging software (EHR, Cerner, McKesson, PenRad, Volpara, Densitas, PowerScribe).

• Ensure compliance with MQSA, ACR, and FDA regulations, overseeing all QC/QA activities and corrective actions.

• Manage accounts receivables, ensuring timely billing and follow-up.

• Handle supply ordering and inventory management to ensure the department is adequately stocked.

• Oversee scheduling for the department, ensuring adequate coverage and staffing.

• Provide training and mentorship to new staff, ensuring they meet operational and patient care standards.

• Foster positive patient relationships, minimizing anxiety and enhancing patient cooperation during procedures.

• Maintain patient and medical record confidentiality in compliance with HIPAA.

• Coordinate department operations, including patient scheduling, equipment maintenance, and operational support.

• Efficiently managed patient scheduling, imaging procedures, and equipment maintenance.

• Ensured proper documentation of patient orders, demographics, and exams.

• Maintained inventory of contrast materials, medical supplies, and film, ordering supplies as needed.

• Assisted with radiology exams, including X-rays and mammograms.

• Processed patient records and provided administrative support, including patient check-in and payment processing.

• Ensured that all procedures followed safety protocols to maintain the highest standards of quality and patient care.

• Managed patient interactions, including appointment scheduling, payment processing, and ensuring proper documentation.

• Provided administrative support during high-volume periods, improving customer service and workflow efficiency.

• Trained new technologists on imaging procedures, patient care, and best practices for equipment usage.

• Maintained confidentiality and ensured all diagnostic images were properly filed in patient records.

• Reviewed safety and health protocols to maintain a secure environment for patients and staff.