Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Certification
Timeline
Generic

Fritz Ramos

Queens

Summary

Dynamic professional with experience at Uber Eats, excelling in customer communication and order accuracy. Proven track record in loss prevention at Gap Inc., utilizing safety protocols to enhance security. Adept at delivery tracking and fostering positive client relationships as a Certified Health Aide, ensuring well-being and satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Uber Partner

Uber Eats
New York
01.2022 - 05.2024
  • Delivered food orders promptly to customers across assigned routes.
  • Communicated effectively with customers to confirm order details and delivery times.
  • Ensured that the correct order was delivered to the customer.

Loss Prevention Officer

Gap Inc. Banana Republic
New York
08.2017 - 03.2020
  • Monitored store premises to prevent theft and ensure safety protocols.
  • Utilized surveillance systems to monitor activities and detect suspicious behavior.
  • Coordinated with local law enforcement during incidents requiring police involvement.
  • Analyzed video surveillance footage to identify potential criminal activity.
  • Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.

Certified Health Aide

Best Care & Aging at Home
New York
01.2013 - 06.2016
  • Assisted clients with daily living activities to enhance overall well-being.
  • Provided companionship and emotional support to improve client morale.
  • Ensured a safe environment by following infection control protocols consistently.
  • Encouraged positive behaviors while maintaining a safe environment for all individuals served.
  • Prepared meals according to individual patient needs and preferences.

Education

High School Diploma -

La Guardia College
New York, NY
06-2022

Skills

  • Customer communication
  • Delivery tracking
  • Safety protocols
  • Order accuracy

Affiliations

- Duathlon

- Triathlon

- Hiking

- Mountain Biking

- Marathon

Accomplishments

  • Loss Prevention Of the Year North East

Languages

English
Native/ Bilingual
Spanish
Limited
Filipino
Native/ Bilingual

Certification

  • Certified Health Aide

Timeline

Uber Partner

Uber Eats
01.2022 - 05.2024

Loss Prevention Officer

Gap Inc. Banana Republic
08.2017 - 03.2020

Certified Health Aide

Best Care & Aging at Home
01.2013 - 06.2016

High School Diploma -

La Guardia College

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