Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ramses Franklin

Oklahoma City,OK

Summary

Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.

Delivery Driver with motivation to handle continuous driving and back-to-back orders. Meets delivery targets by knowing local roads well and uses GPS applications. Dedicated to customer satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Dasher

DoorDash
Oklahoma City, OK
07.2022 - Current
  • Provided friendly customer service while interacting with customers during deliveries.
  • Analyzed customer address to determine best route for timely delivery.
  • Maintained an organized, clean and safe vehicle at all times.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Resolved customers' complaints regarding products or services.
  • Recorded deliveries and daily sales transactions.
  • Complied with local traffic laws while driving between pick-up locations and drop-off points.
  • Managed time efficiently by balancing multiple deliveries simultaneously while meeting deadlines.

President/Owner

Our Profitcy Foundation
Oklahoma City, OK
06.2021 - Current
  • Planning and Strategizing for growth as well and longevity.
  • Overseeing finance and accounting to keep business running efficiently.
  • Running and effective marketing campaign as well as securing leads.
  • Offer great client service to people, client relations as well as retention.
  • Hiring the right personnel for continued growth.
  • Search for market opportunities to always be innovative.
  • Organize meetings with the team to facilitate forward momentum and keep morale intact.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Established fundraising strategies to increase financial support for programs and services.

Car Salesperson

David Stanley Chevrolet
Oklahoma City, OK
03.2022 - 07.2022
  • Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
  • Developed relationships with potential buyers through phone calls and emails.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Greet clients upon arrival at the dealership.
  • Show products to clients that appealed to their needs and wants, through asking intel gathering questions.
  • Answered questions regarding finance and purchase options.
  • Test drive vehicles with clients.
  • Negotiate price with clients.
  • Contact previous clients to make sure they were happy with their purchase during follow ups, as well as ask for referrals.
  • Create a marketing plan to self-promote business.

Store Leader

7-eleven
Oklahoma City, OK
05.2018 - 07.2021
  • Set a positive example amongst employees.
  • Establish goals and work with employees in a servant leadership role to facilitate growth.
  • Coach employees with positive reinforcement as to where employees could improve.
  • Create Schedules.
  • Maintain customer retention by enforcing company disciplines.
  • Meet and exceed goals set by upper management.
  • Kept store fronted, clean, organized and fully stocked to meet customer demand.
  • Investigate cash register reports.
  • Recruit exceptional employees,
  • Ordered product and change for store.
  • Delegate tasks for assistant managers and store employees.
  • Worked with vendors to stock but not over stock the store.
  • Managed vault (cooler)
  • Checked product rotation to ensure FIFO standards were met.
  • On call when the store needed coverage

Surveillance Officer

Newcastle Casino
Newcastle, OK
05.2017 - 05.2018
  • Be punctual.
  • Monitor patrons using state of the art camera systems.
  • Locate potential problems prior to occurrence.
  • Report findings to supervisor.
  • Handle tasks assigned by management.
  • Work with security supervisors to form efficient responses.
  • Monitor weather and report.
  • File liability reports.
  • Used audio-video equipment to observe casino or operations for cheating or theft.
  • Communicated effectively with fellow officers about their observations during shifts so that any suspicious activity could be reported promptly.
  • Documented major monetary transactions such as cash counts and coin bagging.

Education

High School Diploma -

Emerson High School
Oklahoma City, OK
05-2015

Associate of Arts - Psychology

Rose State College
Midwest City, OK

Skills

  • Food Safety Understanding
  • Route Planning Expertise
  • Excellent Time Management
  • Professional Appearance
  • Employee Engagement
  • Promotions Planning
  • Team Management
  • Staff Supervision
  • Sales Strategies
  • Recruiting and Hiring
  • Inventory Management
  • Shift Scheduling
  • Cash Management
  • Documentation and Reporting
  • Surveillance Expertise
  • Intelligence Gathering
  • Guest Observations
  • Building Rapport
  • Cold-Calling
  • Closing Deals
  • Goal-Oriented
  • Team Building and Leadership

References

References available upon request.

Timeline

Dasher

DoorDash
07.2022 - Current

Car Salesperson

David Stanley Chevrolet
03.2022 - 07.2022

President/Owner

Our Profitcy Foundation
06.2021 - Current

Store Leader

7-eleven
05.2018 - 07.2021

Surveillance Officer

Newcastle Casino
05.2017 - 05.2018

High School Diploma -

Emerson High School

Associate of Arts - Psychology

Rose State College

Similar Profiles

CREATE PROFILE
Ramses Franklin